USER MANUAL electriQ WALL MOUNTED AIR CONDITIONER WITH HEAT PUMP AND WIFI SMART APP IQOOL-SMART12HP Thank you for choosing electriQ Please read this user manual before using this innovative Air Conditioner and keep it safe for future reference. Visit our page www.electriQ.co.
CONTENTS SAFETY INSTRUCTIONS 2 PRODUCT OVERVIEW 4 PRODUCT DIAGRAM 4 FEATURES 5 WHATS INCLUDED 5 INSTALLATION 6 TOOLS REQUIRED 6 INSTALLATION 7 OPERATION 10 CONTROL PANEL 10 REMOTE CONTROL 10 FUNCTIONS 10 WIFI SETUP AND SMART FEATURES 12 SETUP 12 CONTROLLING YOUR DEVICE THROUGH THE APP 17 SMART SCENES / AUTOMATION 19 TROUBLESHOOTING 22 TROUBLESHOOTING 22 ERROR CODES 23 TECHNICAL DATA 24 UK SUPPORT 25 1
SAFETY INSTRUCTIONS IMPORTANT! AIR CONDITIONERS MUST ALWAYS BE STORED AND TRANSPORTED UPRIGHT, OTHERWISE IRREPARABLE DAMAGE MAY BE CAUSED TO THE COMPRESSOR; IF IN DOUBT WE SUGGEST WAITING AT LEAST 24 HOURS FOLLOWING INSTALLTION BEFORE STARTING THE UNIT. • Carefully read the instructions before installing and/or operating the unit • This appliance is for indoor use only. • This unit must be only connected to a 220-240 V / 50 Hz earthed outlet.
• • • • • • • • • • flames, an operating gas appliance or an operating electric heater). The unit must be installed on a solid vertical wall by a competent person. The electricity supply must only be connected after installation is complete. R290 refrigerant gas complies with European environmental directives. R290 has a low GWP (Global Warming Potential) of 3. The air conditioner contains about 260 g of R290 refrigerant gas. Do not install or store in an unventilated space with an area smaller than 12.
PRODUCT OVERVIEW PRODUCT DIAGRAM FRONT AIR INLET LOUVRE CONTROL PANEL FRONT PANEL BACK WALL HANGING MOUNTS BACK PANEL VENT VENT DRAINAGE PIPE 4
FEATURES • • • • • • • • • • Simple operation High and low installation options for added versatility Self-evaporative function with energy saving technology Sleek design that seamlessly fits into any style home Bright LED screen - Indicates temperature and current mode On/Off timer function - Allows you to choose when the unit operates WIFI App control providing additional functionality Three fan speeds Four modes to suit your every need including: Cooling/Heating/Fan/Dry.
INSTALLATION TOOLS REQUIRED SPIRIT LEVEL DRILL 180 or 182mm CORE DRILL TAPE MEASURE 8mm MASONRY DRILL BIT SHARP KNIFE 20mm MASONRY DRILL BIT PENCIL BEFORE STARTING INSTALLATION, PLEASE ENSURE YOU HAVE ALL SUITABLE EQUIPMENT AVAILABLE AND UNDERSTAND THE STEPS INVOLVED IN INSTALLATION. IF IN ANY DOUBT, PROFESSIONAL ADVICE SHOULD BE SOUGHT.
INSTALLATION This unit must be installed on an external wall, as it vents directly out of its rear. Only install the unit on a flat, solid and reliable wall. Ensure that there are no cables, pipes, steel bars or other obstructions behind the wall. Leave at least 10 cm of space to the left and right of the machine. At least 20cm of space must be left above the unit to help air flow smoothly. The machine can be floor mounted if required.
Roll the plastic vent sheets into a tube and feed them from the inside into the holes previously made. Ensure the tubes sit flush to the interior wall. Go outside and trim off the excess vent tube using a sharp knife, keeping the edge as neat as possible. Insert the indoor fixing ring from the vent cover onto the indoor side of the air vent. Then fold the external vent cover in half. Attach the chains to each side of the vent cover, before sliding the cover outside through the vent hole.
Once the chains are fitted and secure, any excess chain should be removed by cutting the chain. We would also advise running a bead of exterior caulk or similar around the external vent to help prevent water ingress. Lift the unit onto the wall, align the hanging holes with the hooks on the hanging rail and gently rest the unit into place. At the same time, slide the drain pipe through the drainage hole.
OPERATION CONTROL PANEL REMOTE CONTROL The air conditioner can be controlled with the remote control. Two AAA-batteries are required. NOTE: Further details of the functions can be found on the following page. POWER Press the POWER button to turn the machine on or off. TIMER Press the TIMER button to set the timer. Press the DOWN button to decrease the desired temperature or timer duration MODE Press the MODE button to switch between cooling, heating, fan and dry modes.
FUNCTIONS Press “POWER” to turn the unit On or Off POWER Press to change between the 4 different modes. The display will show the symbol for the mode currently selected. COOLING DRY MODE FAN HEATING SLEEP FAN SPEED TIMER INCREASE AND DECREASE SWING MODE COMPRESSOR PROTECTION Cooling mode defaults to 22°C and will cool the air while sending warm air outside. The desired temperature can be adjusted using the increase and decrease button between 16°C and 30°C.
WIFI SETUP AND SMART FEATURES WIFI SETUP BEFORE YOU START • Ensure your router provides a standard 2.4ghz connection. • If your router is dual band ensure that both networks have different network names (SSID). The provider of your router / Internet service provider will be able to provide advice specific to your router. • Place the air conditioner as close as possible to the router during setup.
REGISTER THE APP 1. Press on the register button at the bottom of the screen. 4. A verification code will be sent by the method selected in step 3. Enter the code into the app. 2. Read the Privacy policy and press the Agree Button. 5. Type in the password you would like to create. This needs to be 6-20 characters, with letters and numbers. 13 3. Enter your email address or phone number and press continue to register. 6. The app is now registered.
SETTING UP YOUR HOME WITHIN THE APP TUYA is designed so it can work with a large number of compatible smart devices within your home. It can also be set up to work with multiple devices within different houses As such during the setup process, the app requires that different areas are created and named to allow easy management of all your devices. When new devices are added, they are assigned to one of the rooms you have created. CREATING ROOMS 1. Press on the ADD HOME button. 2.
CONNECTING USING QUICK CONNECTION Before initiating the connection, make sure the unit is in standby mode, with the WIFI light flashing twice per second. If not follow the instructions for changing the connection mode. Also ensure your phone is connected to the WIFI network. (We advise turning mobile data off during setup) 1. Open app and press “+” to add device, or use the add device button 2. Select the type of device as “Air Conditioner” in the “Small Home Appliance” tab. 3.
CONNECTING USING AP MODE (ALTERNATIVE METHOD) Before initiating the connection, make sure the unit is in standby mode, with the WIFI light flashing once per second. If not follow the instructions for changing the WIFI connection mode. Also ensure your phone is connected to the WIFI network. (We advise turning mobile data off during setup) 1. Open app and press “+” to add device, or use the add device button 4.
CONTROLLING YOUR DEVICE THROUGH THE APP THE HOME SCREEN Add Device: Add a device to the app, and go through the setup process. Change Home: If you have a number of units at different houses, you can change between them Room Management: Allows rooms to be added, removed or renamed. Environmental information: Provides outdoor temperature and humidity based on the location details entered Add Device: Add a device to the app, and go through the setup process.
DEVICE SCREEN The device screen is the main control screen for the air conditioner, providing access to the controls to amend the functions and settings Edit Name: Use to change the name of the air conditioner. Back: Returns to the Home Screen Desired Room Temperature: Displays the desired room temperature Current Room Temperature: Displays the current room temperature Current Mode: Shows the mode the air conditioner is currently in.
SMART SCENES Smart Scenes is a powerful tool providing the option to customise the operation of the air conditioner based both on conditions within the room and outside influences. This gives the user the option of specifying much more intelligent actions. These are split into two catagories Scene and Automation. SCENE Scene allows for a one touch button to be added to the Home screen. The button can be used to change a number of settings in one go, and can change all the settings within the unit.
AUTOMATION Automation allows an automatic action to be set up for the device. This can be triggered by the Time, indoor temperature, humidity of the room, weather conditions, and a range of other influences. 1. Press on the Smart Scene tab at the bottom of the Home screen 2. Press on the Plus in the top right corner to add a smart scene. 4. Setup is very similar to the scene setup on the previous page, and includes an extra section for specifying a trigger for the scene to start. 3.
PROFILE TAB The profile tab gives you the option to edit both your detail, and use the added features of the unit. CHANGING THE NAME OF YOUR DEVICE When in any of the device screens further settings for the device can be accessed, by pressing on the three dots in the top right hand corner. The top option within this allows you to change the name of the device to something relevant to the use of the product, such as “Living Room Air Conditioner”.
TROUBLESHOOTING Do not repair or disassemble the air conditioning. Unqualified repair will invalidate the warranty and may lead to failure, causing injuries and property damage. Only use it as directed in this user manual and only perform operations advised here. Problem The air conditioner does not work. The cooling or heating effect is poor Reasons Solutions There is no electricity. Check the unit is plugged in, and the socket is working normally.
ERROR CODES Fault Code Fault Description Fault Code Fault Description F1 Compressor IPM error FE EE error (condenser circuit) F2 PFC/IPM error PA Return air sensor temperature abnormal protection F3 Compressor start error P1 Over-heat protection on top of compressor F4 Compressor running out of step PE Abnormal refrigerant circulation F5 Location detection loop failure PH Exhaust temperature protection PC Coil tube overload protection (condenser circuit) E3 DC fan Feedback failur
TECHNICAL DATA MODEL IQOOL-SMART12HP Capacity Cooling/Heating 2.93 / 2.35KW Rated Input Cooling / Heating 1120W / 745 W Running Current Cooling/Heating 6.0A Air Flow 500 m3/h EER rate 2.6 Compressor Rotary, 260g R290 gas Noise 58dB (A) Thermostat 16 - 30°C Moisture removal 24 litres/day Permitted Excessive Operating Pressure 0.8/2.8MPa Maximum Allowable Pressure 1.3/3.
UK SUPPORT electriQ UK SUPPORT www.electriQ.co.uk/support Please, for your own convenience, make these simple checks before calling the service line. 1. Has the unit been standing upright for at least 2 hours? 2. Is the unit plugged into the mains? 3. Is the fuse OK? 4. Switch the unit off and wait three minutes to see if the issue is resolved. Restart the unit. 5. Check if the water tank is full. 6.
