User and Installation Manual
36 
TROUBLESHOOTING AND SELF DIAGNOSIS                                            
MALFUNCTION 
POSSIBLE CAUSE 
The appliance 
does not 
operate 
Power failure 
Damaged indoor/outdoor unit fan motor 
Faulty compressor thermomagnetic circuit breaker 
Faulty protective device or fuses 
Loose connections 
Self protection in adverse conditions 
Voltage higher / lower than the voltage range 
Active TIMER-ON function 
Damaged electronic control board 
Strange odour 
Air filter dirty 
Noise of running 
water 
Back flow of liquid in the refrigerant circulation 
A fine mist 
comes from 
the air outlet 
This occurs when the air in the room becomes very cold, for example 
in the COOLING or DEHUMIDIFYING modes. 
A strange noise 
can be heard 
This noise is made by the expansion or contraction of the front panel 
due to variations in temperature and does not indicate a problem. 
Insufficient 
airflow, either 
hot or cold 
Inappropriate temperature setting. 
Air inlet or outlet of indoor or outdoor unit has been blocked. 
Air filter is blocked. 
Fan speed set at minimum. 
Other sources of heat in the room. 
No refrigerant. 
The appliance 
does not 
respond to 
commands 
Remote control is not near enough to indoor unit. 
Battery in Remote controller may have been exhausted.. 
Obstacles between remote control and signal receiver in indoor unit. 
The display is 
off 
Active LED function 
Power failure 
Remote cannot 
select heating 
mode. 
Remove the batteries from the remote and follow the guide for 
setting up the remote. 
Switch off the air conditioner immediately and cut off the power supply in the 
event of: 
Strange noises during operation. 
Faulty electronic control board 
Faulty fuses or switches. 
Spraying water or objects inside the appliance. 
Overheated cables. 
Very strong smells coming from the appliance. 










