Instruction Manual
14 
TROUBLESHOOTING 
You may try to solve the following simple problems by yourself. 
If they cannot be solved, please contact the after-sales department. 
Problem  
 Cause  
 Solution 
Will not start 
 Power cut. 
 The power plug is not 
plugged tight. 
 Appliance overloaded. 
 The safety cutout has 
activated 
 Check electricity supply. 
 Check the power socket, make sure 
the plug is correctly inserted.  
 Ensure there is not too much within 
the appliance 
 Press the reset button on the rear of 
the appliance. 
External hot 
or burning 
smell 
 The lint filter is dirty. 
 The uptake or exhaust 
duct is dirty. 
 Make sure the lint filter is clean. 
 Check to ensure the vent pipe is 
unobstructed. 
Clothes are 
too dry 
 The machine is too full. 
 Clothes not removed 
after the program has 
finished. 
 The clothes aren’t 
sorted properly. 
 The drying temperature 
is too high. 
 Make sure the machine is not 
overloaded. 
 Take out the clothes immediately 
following completion f the program. 
 Observe the maintenance label on 
clothes. 
Clothes 
shrink 
  Too dry. 
 Observe the maintenance label on 
clothes. If prone to shrinking they 
should examine the clothing when dry. 
 Use the iron dry setting or remove the 
clothes early and then complete drying 
by hanging until fully dry. 
Hairball on 
clothes 
 It is normal for synthetic 
fibre and permanent 
press fibre to cause 
hairballs. This is due to 
rubbing while washing / 
drying. 
 Use fabric softener to lubricate the 
fibre.  
 Turn garments inside out to reduce 
rubbing. 
Noises while 
operating. 
 Wet clothes moving 
within the drum 
 This is normal. 
Air bumping 
 Bumping of the drum 
due to steam expelled. 
 This is normal 










