User Manual

22
DEVICE DETAILS SCREEN
The device details screen gives you the option to edit the details for the
device, and use some of its additional features. The device details screen
can be accessed from the device screen by pressing on the symbol in the
top right hand corner.
CHANGING THE NAME OF YOUR DEVICE
The top option within this allows you to change the name of the device to
something relevant to the use of the product, such as “Living Room
Dehumidifier”. Within the menu, you also have the option of setting up a
pattern lock or change your password.
DEVICE SHARING
This allows you to share access to the controls of your dehumidifier with
friends and family.
PROFILE TAB
The Profile tab allows you to make changes to the app, such as setting
up a username and editing or adding rooms.
Within the Profile tab, you are also able to change settings related to
the app itself.
CONNECTION TROUBLESHOOTING
1. Check whether the device is powered on and is in the correct standby mode, if not please refer to the
CHANGING BETWEEN CONNECTION MODES section on page 12.
2. Ensure the wifi password has been entered into the app correctly (Case sensitive)
3. Check that the phone is connected to the wifi you are connecting the device to.
4. Ensure the network you are connecting it to is 2.4Ghz (5Ghz wifi networks are not supported), and that
there is a strong wifi signal to the item.
5. If your router is dual band, ensure that the 2.4ghz network has a different network name (SSID). Further
advice on changing router settings will be available from your Internet service provider / Router
manufacturer.
6. Check the settings on the router. Encryption should be WPA2-PSK and authorisation type should be set
to AES
7. Try using the alternative connection method. i.e. If connection is failing when attempting to connect
through CF mode, try AP mode.