Product Guide

08.
Troubleshooting Guide
48 49User guide elecbrakes.com
Action Symptom Correction
App won’t connect. Power won’t connect. • Check headlights are on.
- Not auto or day setting.
- Go to tech page in app > review Voltage Reads.
- Are indicator lights showing green?
Incorrect start up. • Close app, turn lights off.
• Turn lights on, reopen app.
Poor signal. • Check where unit is mounted.
- Check installed correctly, not in tool box.
• Check plug connections.
Foot on brake pedal
applying brakes –
brakes lock on trailer.
Power only through
brake light circuit.
• Are head lights on?
• Does app connect when brake pedal pressed?
- If so, unit not receiving power from headlight
or Auxiliary circuit.
- Check wiring circuits at plug.
- Check pins in trailer and car plug.
Low speed braking
locks trailer brakes up.
Minimum setting
incorrect.
• Go to: Settings > Program > Minimum Response.
• Decrease setting go for a drive at 25-30kmh.
• Brake and check response.
• If OK return to home screen.
• If not decrease setting until OK.