User guide

28
Customer care
Before you call for service or assistance ...
Check the things you can do yourself. Refer to the
installation instructions and your user guide and check that:
1
Your appliance is correctly installed.
2
You are familiar with its normal operation.
If after checking these points you still need assistance, please refer to your nearest
AUTHORISED SERVICE CENTRE, or contact us through our local website listed on the back cover.
In New Zealand if you need assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we
can be of any further help, please contact our Customer Care Centre,
Toll Free: 0800 FP CARE or 0800 37 2273
Fax: [phone]
Email: [e-mail]
Postal address: Fisher & Paykel Appliances Limited, PO Box 58732 Greenmount, Auckland
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel AUTHORISED SERVICE CENTRES
whose fully trained technicians can carry out any service necessary on your appliance. Your dealer
or our Customer Care Centre can recommend an AUTHORISED SERVICE CENTRE in your area.
In Australia if you need assistance...*
Call our Fisher & Paykel Customer Care Centre and talk to one of our Customer Care consultants.
Toll Free: 1300 650 590
Fax: [phone]
Email: [e-mail]
Postal address: Fisher & Paykel Appliances Limited, PO Box 798, Cleveland, QLD4163
If you need service...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel AUTHORISED CUSTOMER
SERVICE CENTRES whose fully trained technicians can carry out any service necessary on your
appliance. Our Customer Care Centre can recommend an AUTHORISED SERVICE CENTRE in your area.
*If you call or write, please provide: name, address, model number, serial number, date of purchase
and a description of the problem. This information is needed in order to better respond to your
request for assistance.
Product details can be found on the top left hand side of the console or back panel of the
washer cabinet.
Product details
Fisher & Paykel Appliances Ltd
Model/Serial No.
Date of Purchase Purchaser
Dealer Suburb
Town Country