User Manual

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TROUBLE SHOOTING
The following are a few common problems that may occur during operation, and some
suggestions for easy troubleshooting:
A. The unit does not work, no light and the fan does not work
1. Check the connection of power and main fuse.
2. Measure the mains voltage on the main connector.
3. Check the power on LED.
B. Not responding to DMX controller
1. If DMX LED is not ON, check DMX connectors and cables to see if linked properly.
2. If DMX LED is ON, check DMX address settings and/or DMX polarity.
3. If there are intermittent DMX signal problems, check the pins on the DMX connectors
and/or on the PCB of the fixture or the previous one.
4. Try using another DMX controller.
5. Check if the DMX cables run near or run alongside to high voltage cables that may cause
damage and/or interference to the DMX interface circuit.
C. One of the channels is not working well
1. The stepper motor and/or the DMX cable connected to the PCB might be damaged.
2. The motor’s drive IC on the PCB might be damaged.