User`s guide

Providing visitor printing services 12-5
Software Release 2.30 YesWare Applications User’s Guide 08-01016-01
Print Services visitor billing
Only YesWare visitors connected to "guest" ports can browse to the printing
services page and use (and be billed for) visitor printing services. YesWare
visitors who use visitor printing services are billed for both YesWare Internet
access and printing services.
Print Services billing method
As described in Chapter 1, the guest Port Use Context allows visitors to bill
YesWare Internet access to their rooms through the PMS, or be billed "up-
front" by purchasing an Authorization Code. The Print Services module bills
visitors for printing services using the facility PMS. Charges incurred for
printing services appear on the room bill of the visitor separate from any
YesWare Internet access charges, or in addition to any Authorization Code
fees.
Visitors can use Print Services to print PostScript or PCL file types on the host
facility printer. Each of these file types is billed differently, as described in the
following sections.
Visitor PostScript file billing
The Print Services feature works best with PostScript printers and drivers.
Visitors who print PostScript files are billed on a per-page basis and are
charged based on the rate configured using the Configure Printer Rates
function. For example, if a visitor prints a 20-page PostScript file at a host
facility where the configured rate is 1.00, a "room charge" of $20.00 will be
generated in the facility PMS (in addition to any other room charges).
Visitor PCL file billing
Host facilities that choose to use Hewlett Packard PCL printers and drivers
with Print Services must carefully calculate the rate charged for visitor
printing services. The Print Services module cannot bill visitors using PCL
printer drivers on a per-page basis. If PCL printers and drivers are used, the
Print Services / Configure Printer Rates function bills visitors on a per-job
basis. The room charge is the same whether the visitor prints a 20-page file or
a 2-page file. PCL also imposes a file size maximum of 100 MB on all print
jobs.
To effectively set the service-rate charge for PCL files, the Print Services
administrator must evaluate how much the service is used. Because, for
example, if a user prints a 20-page PCL file at a host facility where the
configured rate is 1.00, Print Services will generate a PMS "room charge" of
$1.00. If the same visitor then sends a 2-page file to the Print Services printer,
the "room charge" again will be $1.00. Therefore, the administrator must set a
rate that attempts to account for an "average" number of pages in a "typical"
visitor document.