User`s guide

12-4 Providing visitor printing services
Software Release 2.30 YesWare Applications User’s Guide 08-01016-01
Print Services printer requirements and limitations
The Print Services module can be configured to support up to five networked
printers. The following sections describe the requirements and limitations for
the printers used with the Print Services module.
Printer requirements
Printers supported by the YesWare Print Services module must meet the
following requirements:
• Ethernet LAN support using the TCP/IP networking protocol
• PostScript or PCL printer description language support
Note: Hewlett-Packard PCL printer language is supported, but is not as
easy to administer using Print Services. See “Print Services visitor billing”
on page 12-5 for more information.
Printer limitations
The YesWare Print Services module does not support the following:
• external, dedicated print-servers such as Jet Direct print servers
• "Win" printers designed specifically for the Windows platform
(95/98/2000/NT)
Printer administrator requirements
The printer administrator for visitor printing services must know the level,
version and driver-compatibility requirements of the PostScript or PCL
language used by the printers.
Providing driver files
To eliminate the potential for system problems, the administrator or service-
provider may want to provide driver files to visitors that are compatible with
the facility printers. In addition, the Print Services visitor printing page has
HTML links to the Adobe Systems and Hewlett-Packard web sites. YesWare
visitors can download free PostScript printer drivers from the Adobe site, and
free PCL printer drivers from the Hewlett-Packard site.
IMPORTANT - All users must know printer-driver requirements
Printer-driver compatibility requirements MUST be communicated to the hospitality
front-desk personnel and visitors. YesWare visitor printing services WILL NOT
FUNCTION if the printer drivers on visitor computers are not compatible with the
facility printers.