User`s guide

YesWare PMS integration 9-17
Software Release 2.30 YesWare Applications User’s Guide 08-01016-01
HOBIC AckNak Threshold 2 selection requirements
The threshold2 field contains the upper limit of the FIFO buffer. When
Threshold 2 is crossed, records are sent to a service log instead of the PMS and
another SNMP trap is sent. Records sent to the service log must be manually
posted to the billing system after the PMS link is re-established.
If Threshold 2 is set too low, records will sent to the service log and not sent
to the PMS once the PMS-to-YWS link is re-established. Threshold 2 should
be equal to the buffer size configured in the HOBIC AckNak configuration file
(see Table 9-1 on page 9-8) or the total number of rooms wired for YesWare
service.
SNMP trap recipient configuration
To configure the recipient for the SNMP trap generated by PMS
communication problems, the YesWare administrator must know the
following:
• values selected for Threshold 1 and Threshold 2
• IP address or host name of the YesWare Server
• IP address or host name of SNMP trap recipient
• Text selected for SNMP trap message, such as 'AckNak server passing
threshold 1'
Procedure 9-4 on page 9-18 describes the steps required to configure the
SNMP trap recipient for Threshold 1 and Threshold 2 traps.