08-01148-01-200 Elastic Networks StormTracker-Site Manager and Administration User Guide Software Release 3.00 Document Revision 2.
Elastic Networks StormTracker-Site Manager and Administration User Guide Software Release 3.00 Document Revision 2.00 Publication Date: March 2001 2001 Elastic Networks All rights reserved All information contained in this document is subject to change without notice. Elastic Networks reserves the right to make changes to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may warrant. EtherLoop is a trademark of Elastic Networks.
iv Software Release 3.
v Publication history Document Release Date Description Document Revision 2.00 March 2001 Document Pilot Release for StormTracker-Site Manager software. Document Revision 1.00 (Beta) April 2000 Document Beta Draft to accompany Beta release of Site Manager software. Software Release 3.
vi Software Release 3.
vii Contents About this document xi Audience xi Introducing the BitStorm™ Server software and system applications 1-1 BitStorm Server unit and software groups BitStorm™ Server unit BitStorm Server software groups Administration BitStorm™ Server system applications StormTracker-Site Manager carrier systems YesWare-VBN hospitality systems BitStorm™ Server EtherLoop system components EtherLoop CPE modems BitStorm™ 1900 Access Multiplexer Shelf and components MicroBurst 4212T mini-IP DSLAM BitStorm™ Serv
viii Contents BitStorm Server host network configuration 3-1 BitStorm Server BitStorm Server functional components Site Manager network and YesWare-VBN interfaces - ETH 0 and ETH 1 BitStorm Server console connection methods BitStorm Server keyboard/monitor connections BitStorm Server PC/VT-100 connection BitStorm Server telnet connection BitStorm Server interface: StormTracker Configuration Manager StormTracker Configuration Manager login default StormTracker Configuration Manager welcome screen and prom
Contents ix Using EtherCraft 6-1 EtherCraft OAM&P features EtherLoop modem monitoring and performance management View Logs Privacy Mgmt Modem management EtherLoop modem speeds and training counts Check Speeds Modem Details Client Addresses Status Version Reset Modems Log Management Using the Get Logs function Using the Clear Logs function Privacy Management Using the Privacy Mgmt feature CO modem port management CPE modem port management 6-2 6-2 6-3 6-3 6-4 6-4 6-7 6-8 6-12 6-13 6-14 6-15 6-16 6-16 6-17
x Contents Software Release 3.
xi About this document 1- This document describes the purpose, procedures, and requirements for using the StormTracker-Site Manager and Administration software groups on the BitStorm Server. Audience The audience for this document includes network planners, installation technicians, network administrators, and anyone who may be charged with provisioning or maintaining a BitStorm Server. Software Release 3.
xii About this document Software Release 3.
1-1 Introducing the BitStorm™ Server software and system applications 1- This chapter introduces BitStorm Server software groups and the system applications for the BitStorm Server. This document covers only the StormTracker-Site Manager and Administration software groups. Other software residing on the BitStorm Server is covered in separate documentation. Chapter topic list This chapter includes the following topics.
1-2 Introducing the BitStorm™ Server software and system applications BitStorm Server unit and software groups The software available on a BitStorm Server depends on the system application. The following sections introduce the BitStorm™ Server, the software groups it supports, and the intended system applications for the BitStorm Server and its software. References to separate documentation are provided where necessary.
Introducing the BitStorm™ Server software and system applications 1-3 BitStorm Server software groups At a minimum, a BitStorm Server will contain the StormTracker-Site Manager and Administration software groups covered by this document. Other software groups supported by the BitStorm Server include YesWareVBN and StormTracker-Spectrum Manager. Figure 1-2 shows the BitStorm Server "Home" page with the links to these software groups.
1-4 Introducing the BitStorm™ Server software and system applications StormTracker-Spectrum Manager Part of the StormSystem family of intelligent IP solutions, the StormTrackerSpectrum Manager software is used to "fine-tune" the performance of EtherLoop modems.
Introducing the BitStorm™ Server software and system applications 1-5 BitStorm™ Server system applications The BitStorm™ Server can be configured to serve two types of systems: StormTracker-Site Manager systems and YesWare-VBN systems. The following sections describe each of these systems and illustrate the system architectures.
1-6 Introducing the BitStorm™ Server software and system applications YesWare-VBN hospitality systems YesWare-VBN systems are used for the provisioning and management of visitor-based networks in hospitality and other visitor-oriented enterprise environments. YesWare-VBN systems are typically provisioned and managed by enterprise IT personnel or subcontracted Internet Service Providers (ISPs). YesWare-VBN systems provide billable Internet access to temporary network visitors such as hotel guests.
Introducing the BitStorm™ Server software and system applications 1-7 BitStorm™ Server EtherLoop system components The major function of the BitStorm™ Server’s StormTracker-Site Manager software group is to provision and manage EtherLoop™ systems, whether the EtherLoop is part of a YesWare-VBN providing billable internet service, or strictly for managing modem performance using the StormTracker-Site Manager.
1-8 Introducing the BitStorm™ Server software and system applications StormPort™ 410/610 Modems The StormPort™ 410 and StormPort 610 are designed to serve as a base mount/station for an existing telephone, and also support data rates of 4 Mbps and 6 Mbps, respectively. Figure 1-6: StormPort 410/610 CPE modem Software Release 3.
Introducing the BitStorm™ Server software and system applications 1-9 BitStorm™ 1900 Access Multiplexer Shelf and components The BitStorm™ 1900 Access Multiplexer shelf contains the components that control and direct data traffic between the StormPort CPE modems and the data network. In applications requiring data and voice service, a separate Voiceband Filter Shelf is required to split the voice traffic from the data traffic passing through the BitStorm™ 1900 Access Multiplexer shelf.
1-10 Introducing the BitStorm™ Server software and system applications BitStorm™ DSLAM EtherLoop™ modems The shelf installation and cabling requirements vary for the BitStorm™ 1900 Access Multiplexer shelf depending on the BitStorm™ DSLAM EtherLoop™ modem cards installed. The table below lists the models of the BitStorm™ DSLAM EtherLoop™ modem cards supported by the BitStorm™ 1900 Access Multiplexer shelf.
Introducing the BitStorm™ Server software and system applications 1-11 BitStorm™ Server system installation process The process of installing a Bitstorm™ Server system, in broad terms, includes the following: 1 Install the TCP/IP Ethernet local host LAN/WAN network to support the BitStorm Server connection (if none existing). 2 Install the EtherLoop and/or Ethernet infrastructure. 3 Configure the BitStorm Server on an existing local host LAN/WAN. 4 Set up BitStorm Server administration.
1-12 Introducing the BitStorm™ Server software and system applications Software Release 3.
2-1 StormTracker-Site Manager and Administration software modules 2- This introduces the purpose and function of the StormTracker-Site Manager and Administration software modules. Chapter topic list This chapter includes the following topics.
2-2 StormTracker-Site Manager and Administration software modules Module operation and document conventions This section describes basic operation of the BitStorm™ Server software and the conventions used in this document for describing the software operations. The remainder of this chapter describes the purpose and function of the StormTracker-Site Manager and Administration modules covered by this document.
StormTracker-Site Manager and Administration software modules 2-3 Figure 2-2 Database module operations and dialogs Database module CO Add/Search operation "CO Modem Configuration" dialog linked to CO Add/Search operation Software Release 3.
2-4 StormTracker-Site Manager and Administration software modules Home The Home module page contains the links to the four software groups that reside on the BitStorm Server. Figure 2-3 shows the Home module page with the four software groups. Note: The Home module page on non-YesWare-VBN systems will not have the link to the YesWare-VBN software group. Figure 2-3 Home module page Software Release 3.
StormTracker-Site Manager and Administration software modules 2-5 Database The Database module is used to discover and provision EtherLoop™ CO and CPE modems and their associated ports. In addition, this module contains the operations to export/import EtherLoop™ databases and provision IP DSLAM shelves containing IP-manageble interfaces. Figure 2-4 shows the Database module page. Figure 2-4 Database module page Software Release 3.
2-6 StormTracker-Site Manager and Administration software modules EtherCraft The EtherCraft module is used to control and monitor EtherLoop modems from a remote PC/workstation using a Web browser. EtherCraft can be used to check modem status and monitor performance, set privacy filters, enable and disable CO/CPE modem ports, and get and clear logs. Figure 2-5 shows the EtherCraft module page. Figure 2-5 EtherCraft module page Software Release 3.
StormTracker-Site Manager and Administration software modules 2-7 Downloader The Downloader module is used to download firmware upgrades to the EtherLoop modem database from a file located on the administrator’s workstation or on a reachable network workstation. Figure 2-6 shows the Downloader module page. Figure 2-6 Downloader module page Software Release 3.
2-8 StormTracker-Site Manager and Administration software modules SNMP EtherLoop modems do not support the Simple Network Management Protocol (SNMP) directly. However, the modems do support the proprietary Modex protocol, and the BitStorm Server supports both SNMP and Modex. Through the BitStorm Server’s SNMP and the Modex Daemon functions, the StormTracker-Site Manager implements both protocols and thus serves as the SNMP proxy agent for the EtherLoop modems.
StormTracker-Site Manager and Administration software modules 2-9 Modex Daemon The Modex Daemon module controls all direct communication between the EtherLoop modems and the BitStorm Server. It is started at bootup and runs continuously.
2-10 StormTracker-Site Manager and Administration software modules StormTracker-Spectrum Manager As mentioned in Chapter 1, the Spectrum Manager module is used to adjust EtherLoop modem signal transmission to maximize protection from EtherLoop signal interference, and/or to maximize bandwidth available for EtherLoop modem signal transmission.
StormTracker-Site Manager and Administration software modules 2-11 BitStorm Server Administration software module As mentioned in Chapter 1, the BitStorm Server Administration software is used to manage the BitStorm Server and supports the following major functions: • shutdown and restart the server • upgrade the server software • configure the server network connections • create users and manage user access to the server • software license management and licensing updates The Administration software curre
2-12 StormTracker-Site Manager and Administration software modules Help The Help module contains information on all tasks done using the BitStorm Server software. Figure 2-8 shows an example help topic on a Help module page. Figure 2-11 Help module page Software Release 3.
3-1 BitStorm Server host network configuration 3- This chapter describes the methods for connecting to the BitStorm Server and using the StormTracker Configuration Manager to configure the BitStorm Server on the host network. Chapter topic list This chapter includes the following topics.
3-2 BitStorm Server host network configuration BitStorm Server The BitStorm Server is used to provision and manage services to the YesWare system infrastructure and clients. The BitStorm Server resides as a standard "host" on a local TCP/IP Ethernet host network. Figure 3-1 shows the BitStorm Server unit.
BitStorm Server host network configuration 3-3 Figure 3-2 BitStorm Server connections Table 3-1 BitStorm Server component connector functions BitStorm Server Connector Description/Function Primary Power Switch Controls power to unit. Secondary switch on front used as reset. AC Power Connector 110/120 V AC input. Keyboard Standard PS2 keyboard interface. USB Connector (not used) Universal Serial Bus (USB) device interface.
3-4 BitStorm Server host network configuration BitStorm Server console connection methods The BitStorm Server "console" consists of connectors located on the back of the BitStorm Server used to access the StormTracker Configuration Manager.
BitStorm Server host network configuration 3-5 BitStorm Server PC/VT-100 connection Figure 3-4 shows the method for connecting a PC with a VT-100 terminal emulator or a VT-100 terminal to the BitStorm Server serial port (COM 2). Table 3-2 lists the COM 2 VT-100 terminal communication settings.
3-6 BitStorm Server host network configuration BitStorm Server telnet connection For the initial configuration of the BitStorm Server, you can telnet to the StormTracker Configuration Manager by connecting directly to the ETH 0 interface using a Category 5 cross-over cable. You can also telnet to the StormTracker Configuration Manager over an existing network connection to the ETH 0 interface to change configuration settings.
BitStorm Server host network configuration 3-7 BitStorm Server interface: StormTracker Configuration Manager The BitStorm Server console interface is called the StormTracker Configuration Manager, a command-based interface used to configure the BitStorm Server on the host network. The StormTracker Configuration Manager can also be used to conduct low-level system diagnostics such as "ping" tests and to view route-table and ETH 0/ETH 1 port assignments.
3-8 BitStorm Server host network configuration StormTracker Configuration Manager welcome screen and prompt Figure 3-7 shows the"Welcome" screen and OSM># prompt you should see after entering the login name and password. Table 3-3 on page 3-9 lists and defines the commands available in the StormTracker Configuration Manager. Procedure 3-1 on page 3-10 describes the procedure for using the StormTracker Configuration Manager to configure BitStorm Server on the host network.
BitStorm Server host network configuration 3-9 StormTracker Configuration Manager commands Table 3-3 lists the StormTracker Configuration Manager commands used to configure the BitStorm Server. Table 3-3 StormTracker Configuration Manager commands Command Function Syntax help Displays this list of commands. help route Display BitStorm Server routing table. route port Display BitStorm Server ETH 0 and ETH 1 port settings.
3-10 BitStorm Server host network configuration Procedure 3-1 Configuring the BitStorm Server host network interface This procedure explains how to configure the BitStorm Server host network interface (ETH 0) using the StormTracker Configuration Manager.
BitStorm Server host network configuration 3-11 Procedure 3-1 (continued) Configuring the BitStorm Server host network interface Step Action The StormTracker Configuration Manager "welcome" screen and command prompt appear as shown in Figure 3-8. Figure 3-8 StormTracker Configuration Manager "welcome" screen 4 At the command prompt (OSM#>), type configure and press .
3-12 BitStorm Server host network configuration Procedure 3-1 (continued) Configuring the BitStorm Server host network interface Step Action 6 Enter the valid network mask (subnet) address assigned to the BitStorm Server ETH 0 network interface. The system should appear similar to the following: 7 Enter the valid gateway IP address assigned to the BitStorm Server ETH 0 network interface.
BitStorm Server host network configuration 3-13 Procedure 3-1 (continued) Configuring the BitStorm Server host network interface Step Action 9 Select the time zone from the list in which the BitStorm Server resides, and enter the corresponding number. The system should appear similar to the following: 10 If the configuration settings are correct, type y and press . Go to Procedure 3-2 on page 3-14 to set the system date and time, and Procedure 3-3 on page 3-16 to configure the DNS nameserver.
3-14 BitStorm Server host network configuration Procedure 3-2 Setting the BitStorm Server date and time This procedure explains how to use the StormTracker Configuration Manager date command to set the date and time for the BitStorm Server. Requirements To perform this procedure, you need the following: • a connection to the BitStorm Server ETH 0 network interface using one of the methods described in “BitStorm Server console connection methods” on page 3-4.
BitStorm Server host network configuration 3-15 Procedure 3-2 (continued) Setting the BitStorm Server date and time Step Action 4 Enter the system date and local time. The system should appear similar to the following: STOP You have completed this task. Software Release 3.
3-16 BitStorm Server host network configuration Procedure 3-3 Setting the DNS nameserver(s) for the BitStorm Server Use this procedure to identify the DNS nameserver used by the BitStorm Server. The StormTracker Configuration Manager nameserver command can be used to display, add or delete the IP address(es) of the DNS nameserver(s) supporting the BitStorm Server. Nameserver addresses can be added to the beginning or the end of the nameserver list.
BitStorm Server host network configuration 3-17 Procedure 3-3 (continued) Setting the DNS nameserver(s) for the BitStorm Server Step Action 3 To add a nameserver to the beginning of the list of existing nameserver addresses, type nameserver front at the command prompt (OSM#>), and press . The system should appear similar to the following: 4 To add a nameserver to the end of the list of existing nameserver addresses, type nameserver last at the command prompt (OSM#>), and press .
3-18 BitStorm Server host network configuration Software Release 3.
4-1 BitStorm™ Server administration 4- This chapter describes the operations of the Administration module and the procedures to prepare and verify the settings in the BitStorm Server software to support . Chapter topic list This chapter includes the following topics. Topic See Using the Administration module page 4-2 Chapter task list This chapter includes the following tasks.
4-2 BitStorm™ Server administration Using the Administration module The Administration software is used to manage the BitStorm Server. • create users and manage user access to the server • software license management and licensing updates Figure 4-1 shows the Administration main page. The following sections cover the user requirements to perform the Administration operations. Figure 4-1: Administration main page Software Release 3.
BitStorm™ Server administration 4-3 Administration / System function The System function of the Administration software group supports the following operations: • Install/Upgrade • Restart System • Shutdown • Network The table below describes each of these operations. Operation Description Install/Upgrade Upgrade the software mofules on the BitStorm Server. Restart System Restart the BitStorm Server. Shutdown Shutdown the BitStorm Server.
4-4 BitStorm™ Server administration Restart System page Figure 4-3 shows the Restart System page. System administrators should always use this command or the equivalent in the StormTracker-Configuration Manager to restart the BitStorm Server. If at all possible, never use only the power switch to restart the BitStorm Server, as this could corrupt the unit’s file system. Figure 4-3: Restart System page Shutdown page Figure 4-4 shows the Shutdown page.
BitStorm™ Server administration 4-5 Network page Figure 4-5 shows the Network page. System administrators should always use this command or the equivalent in the StormTracker-Configuration Manager to shutdown the BitStorm Server. If at all possible, never use only the power switch to shutdown the BitStorm Server, as this could corrupt the unit’s file system. Figure 4-5: Network page Table 4-1 defines each of the entries in the Network page.
4-6 BitStorm™ Server administration Administration / User Administration function The User Administration function of the Administration software group supports the following operations: • Add User • Change Password • Reset Password • Delete User The table below describes each of these operations. Operation Description Add User Add new user accounts to the BitStorm Server. Change Password Change the password of the active user (your own). Reset Password Change the password of the other users.
BitStorm™ Server administration 4-7 Administration / License function The License function of the Administration software group is used when new software is purchased for the BitStorm Server as an "add-on," and the License agreement needs to be updated. For example, if an administrator might purchase YesWare-VBN software for a BitStorm Server that previously had only StormTracker-Site Manager.
4-8 BitStorm™ Server administration Procedure 4-1 Using the BitStorm Server and YesWare modules for the first time This procedure contains the requirements and steps involved in using YesWare for the first time. Requirements This section describes the requirements for accessing the YesWare web interface. Connecting to the ETH 0 interface To access the YesWare web interface, you must have access to the network where the BitStorm Server ETH 0 interface resides.
BitStorm™ Server administration 4-9 Procedure 4-1 (continued) Using the BitStorm Server and YesWare modules for the first time Action Step Action 1 Launch the PC web browser (Internet Explorer or Netscape Navigator). 2 Specify the ETH 0 Universal Resource Locator (URL), Note: The URL must include the ETH 0 IP address followed by the "yesware/jsp/" directory, as in the following example (for a BitStorm Server at ETH 0 IP address 10.255.254.2): 10.255.254.
4-10 BitStorm™ Server administration Procedure 4-1 (continued) Using the BitStorm Server and YesWare modules for the first time Step Action At this point, you have access to the Administration and StormTracker-Site Manager software groups.
BitStorm™ Server administration 4-11 Procedure 4-2 Setting up system users and passwords Use this procedure to create users and change/add passwords for the system. Action Step Action 1 Using a PC web browser, browse to the IP address configured for the ETH 0 interface, and login to the Administration software group. 2 Use the operations in the User Administration function add users and change passwords as required by your system. Figure 4-11 shows an example of the "Add New User Account" dialog.
4-12 BitStorm™ Server administration Procedure 4-3 Verifying the server network connection Use this procedure to verify the ETH 0 and ETH 1 network settings to serve a VBN system. Action Step Action 1 Using a PC web browser, browse to the IP address configured for the ETH 0 interface, and login to the Administration software group. 2 Select the Network operation from the System function to launch the "Network Configuration" dialog. Figure 4-11 shows an example of this dialog.
5-1 Using the Database Module 5- This chapter presents the procedures for using the Database module to manage the EtherLoop modem database. Chapter Topic This chapter includes the following topics. Topic See Database module operations page 5-2 Provisioning the EtherLoop modem database page 5-3 Chapter task list This chapter includes the following tasks.
5-2 Using the Database Module Database module operations The Database module contains the operations used to create and manage the EtherLoop modem database. Table 5-1 summarizes the purpose of these operations in the Database module. Table 5-1 Servers and Proxies module functions Function name Operation purpose Discover Modems This operation is used to automatically detect all EtherLoop modems in the BitStorm Server system.
Using the Database Module 5-3 Provisioning the EtherLoop modem database The process of provisioning the EtherLoop modem database can be divided into the following major tasks: • Configure the Modex Daemon interface • Provision managed shelves (if any) • Discover EtherLoop CO and CPE modems • Manually provision any required site-specific information. The following sections and procedure describe the requirements for performing each of these tasks.
5-4 Using the Database Module Unmanaged vs. managed modem shelves "Unmanaged" shelves contain a "passive" or unprovisioned card in the processor slot that simply passes EtherLoop traffic between the modem cards and the BitStorm Server. To use the automated Discover Modems operation, an unmanaged shelf must reside on the same LAN segment as the BitStorm Server interface (ETH 0 or ETH 1). No shelf provisioning is required.
Using the Database Module 5-5 Procedure 5-1 Provisioning EtherLoop modems Use this procedure to provision any EtherLoop modems installed on the system. This procedure must be done to before using YesWare to provision EtherLoop CO modems as switches. Action Step Action 1 Using a PC web browser, browse to the IP address configured for the ETH 0 interface, and login to the StormTracker-Site Manager software group.
5-6 Using the Database Module Procedure 5-1 (continued) Provisioning EtherLoop modems Step Action 5 Select the desired option (detect new modems and update modem information, or only detect new modems). 6 Click the "AutoDetect Modems" button. Figure 5-4 shows an example of the completed operation. Figure 5-4 EtherLoop Modems detected —continued— Software Release 3.
Using the Database Module 5-7 Procedure 5-1 (continued)\ Provisioning EtherLoop modems Step Action 7 Use the CO and CPE add/search operations to manually provision any required site-specific modem parameters. Figure 5-5 shows an example of the "CO Modem Configuration" dialog. This dialog is launched by clicking either the edit link in the CO Modem View/Edit operation dialog or the CO Modem Add/Search operation link. Figure 5-5 CO Modem Configuration dialog STOP You have completed this task.
5-8 Using the Database Module Procedure 5-2 Exporting and importing EtherLoop modem databases This procedure describes how to use the Export to File and Import from File operations to export and import an EtherLoop modem database. Using the Database / Export to File function The Database / Export to File function exports provisioned database data from the CO/CPE modem database to a file. You must export and download the data to a file on a workstation to import it into the database of a Site Manager.
Using the Database Module 5-9 Procedure 5-2 (continued) Exporting and importing EtherLoop modem databases Action Step Action Exporting the modem database 1 Browse to the IP address of the BitStorm Server containing the desired EtherLoop CO/CPE modem database. 2 Select the StormTracker-Site Manager software group and Database from the StormTracker-Site Manager module menu. 3 Select the Export to file function, and click on the "Retrieve the exported database" link.
5-10 Using the Database Module Software Release 3.
6-1 Using EtherCraft 6- This chapter describes the features and capabilities of the EtherCraft module. EtherCraft is a diagnostics and performance monitoring tool for monitoring EtherLoop modem status and performance. EtherCraft can examine all modems or selected modems that have been provisioned using the Database module. EtherCraft can only be used after the EtherLoop modem database has been provisioned. Chapter Contents This chapter includes the following information.
6-2 Using EtherCraft EtherCraft OAM&P features The Site Manager EtherCraft module supports the following EtherLoop modem OAM&P features: • modem monitoring and performance management • communications privacy management • modem activity log management The following sections contain a brief overview of these features. The remainder of this chapter details the operation and use of the functions contained in these features.
Using EtherCraft 6-3 View Logs EtherCraft’s View Logs operation provides the ability to view, download or delete the entries to the folowing EtherLoop logs: • IPBOA ("legacy" name for current Modem Details logs) • Client Address • Status • Version Log files are stored/downloaded in a comma-separated value (*.csv) file format. Upon retrieval, the log files are automatically converted into a Microsoft Excel file that can be saved on the local workstation or network.
6-4 Using EtherCraft Modem management The first step in using EtherCraft is to select the modem(s) to monitor. EtherCraft provides the following modem selection capabilities: • • • • Time delay entry, to specify the time delay to refresh data a specified number of seconds.
Using EtherCraft 6-5 Table 6-2 Estimated throughput at different modem speeds Modem Speed ksps Code Modulation kbps 0 62.50 QPSK 125 1 89.29 QPSK 178 2 125.00 QPSK 250 3 62.50 250 4 178.57 QPSK 357 5 89.29 357 6 250.00 QPSK 500 7 125.00 16 QAM 500 8 357.14 QPSK 714 9 178.57 16 QAM 714 10 500.00 QPSK 1000 11 250.00 16 QAM 1000 12 714.29 QPSK 1428 13 357.14 16 QAM 1428 14 833.33 QPSK 1666 15 1000 2000 16 500.00 16 QAM 2000 17 714.
6-6 Using EtherCraft Table 6-3 Check Speed training count interpretation Code Description 15 Modem has been trained, speed has been used and the LQF is > or = 98% 11 thru14 Modem has been trained, speed has a high LQF but has burned off at least once.
Using EtherCraft 6-7 Check Speeds Use this operation to check the transmit speeds of selected client or server modems. You can display the following values for training results based on training at different speeds. • • • Type of modem—client or server modem.
6-8 Using EtherCraft Modem Details The Modem Details function of EtherCraft displays comprehensive modem data. Figure 6-2 shows an example of the EtherCraft Modem Details page. Note: The Modem Details function was formerly called IP BOA The following sections present a detailed look at the information available on the Modem Details page. Figure 6-2 EtherCraft / Modem Details Software Release 3.
Using EtherCraft 6-9 Modem identification and version table The modem identification and version table (first table on the Modem Details page) shows the following identification and version information for each modem selected: • • • • • MAC address of modem Type of modem—client or server Firmware version installed on modem Revision number of modem board Revision number of modem analog board Figure 6-3 shows an example of the identification and version section.
6-10 Using EtherCraft Speeds tables, modem speeds and training counts Speeds tables follow the Ethernet Port Metrics table, and present values for these transmit and receive parameters: • Server _Tcount—Transmit speed of CO/SE modems • Client_Tcount—Transmit speed of CPE/CE modems • Retrain_RX—Receive retrain count; value is ‘-’ if run on CPE/CE modem • Retrain_TX—Transmit retrain count; value is ‘-’ if run on CPE/CE modem • • • • Tx_Atten - Attenuation in dB from the maximum transmit output power on the
Using EtherCraft 6-11 HDLC Port Metrics An HDLC Metrics table is associated with each speeds table displayed for the modem port. HDLC Metrics include a measurement on the side of the phone link between modems.
6-12 Using EtherCraft Client Addresses Use this function to display the MAC addresses of clients that correspond to selected server modems. The addresses are displayed in columns by type of modem. If no client modem is assigned, the system displays "No_Client_Modem." Access this function from the EtherCraft page by clicking the Client Addresses button. Figure 6-7 shows the Client Addresses page. Figure 6-7 EtherCraft Client Addresses page Software Release 3.
Using EtherCraft 6-13 Status Use this function to test whether modems are responding or are unavailable. The modems are listed by MAC address. The status is either "Ok" in the Responds field or an "X" in the Unavailable field. Access this function from the EtherCraft page by clicking the Status button. Figure 6-8 shows an example of the Status page. Figure 6-8 EtherCraft Status page Software Release 3.
6-14 Using EtherCraft Version Use this function to retrieve firmware code page (memory location) and FPGA page information, current firmware version, and the modem printed circuit board (PCB) revision. The modems are listed by MAC address. Access this function from the EtherCraft page by clicking the Status button. Figure 6-8 shows an example of the Status page.
Using EtherCraft 6-15 Reset Modems Use this function to reset selected modems. Resetting the modems clears current activity from the modem and restarts modem operation. CAUTION - Reset Modems causes loss of service This procedure will cause temporary loss of service. Do only at low-traffic periods Access this function from the EtherCraft page by clicking the Reset Modems button.
6-16 Using EtherCraft Log Management Use this feature to download or delete selected EtherCraft logs. The Log Mgmt feature can retrieve or delete entries to the following logs: • IPBOA ("legacy" name for current Modem Details function) • Client Address • Status • Version Log files are stored in a comma-separated value (*.csv) file format. Upon retrieval, the log files are automatically converted into a Microsoft Excel file that can be saved on the local workstation or network.
Using EtherCraft 6-17 Using the Clear Logs function Use this function to clear selected EtherCraft logs. CAUTION - Removing EtherCraft logs is permanent When clearing EtherCraft logs no backup is made for the logs. By clearing the logs you remove entries permanently from the EtherCraft log files. Access this function from the EtherCraft page by clicking the Clear Logs button.
6-18 Using EtherCraft Privacy Management Access this feature by clicking the EtherCraft Privacy Mgmt operation. This feature provides the ability to manage each individual EtherLoop modem’s MAC filtering capability. An EtherLoop modem "privacy filter" is a MAC address entry stored in a modem that allows Ethernet traffic to and from only the gateway whose address matches the entry in the MAC filter table. Figure 6-13 shows an example of the EtherCraft Privacy Mgmt page.
Using EtherCraft 6-19 CO modem port management Access this feature by clicking the EtherCraft CO Port Mgmt operation. This feature provides the ability to enable or disable each individual port on the multiport CO modems. Figure 6-14 shows an example of the EtherCraft CO Port Mgmt page. Figure 6-14 EtherCraft CO Port Mgmt page Software Release 3.
6-20 Using EtherCraft CPE modem port management Access this feature by clicking the EtherCraft CPE Port Mgmt operation. This feature provides the ability to enable or disable each individual CPE modem. Figure 6-15 shows an example of the EtherCraft CPE Port Mgmt page. Figure 6-15 EtherCraft CPE Port Mgmt page Software Release 3.
7-1 Using the Downloader module 7- This chapter describes how to use the Downloader module. Chapter Contents This chapter includes the following information. Topic See Downloader purpose and function page 7-2 Using Downloader page 7-2 Downloader status and logs page 7-2 Chapter task list This chapter includes the following tasks. Procedure Task See 7-1 Upgrading EtherLoop modem firmware page 7-3 7-2 Upgrading from Generation 1 to Generation 2 modem page 7-6 firmware Software Release 3.
7-2 Using the Downloader module Downloader purpose and function The Downloader module is used to download firmware and FPGA (field programmable gate array) code for any number of Elastic system modems. These modems are selected by querying the modem database. The Downloader module examines the file header when told to download a certain file to the modem to verify the authenticity, type, and reliability of the file.
Using the Downloader module 7-3 Procedure 7-1 Upgrading EtherLoop modem firmware Use this procedure to upgrade the EtherLoop modem firmware using the Downloader module. Requirements To do this procedure, you need the following: • A file containing the new modem firmware and/or FPGA code on a 3.5inch diskette, local workstation or reachable network location. Action Step Action 1 From the YesWare Main Menu, choose Downloader. The Downloader Main Menu appears as shown in Figure 7-1.
7-4 Using the Downloader module Procedure 7-1 (continued) Upgrading EtherLoop modem firmware Step Action 2 Click the "Upload New Files" button. The Downloader / Modem Firmware Uploader appears as shown in Figure 7-2. Figure 7-2 Downloader / Modem Firmware Uploader 3 Browse to the location of the file containing the new load for the modem firmware/FPGA code. 4 Click the "Upload Files" button. The system installs the new load into the YWS "downloader" directory.
Using the Downloader module 7-5 Procedure 7-1 (continued) Upgrading EtherLoop modem firmware Step Action When the download is complete, the system displays a Download Status page with the following information: • status of download (complete) • start and end times of download • file name of firmware code used in download • number of modems that receiving download • percent of file transfers completed (%) • percent of modem programming completed (%) • number of failed downloads • number of mo
7-6 Using the Downloader module Procedure 7-2 Upgrading from Generation 1 to Generation 2 modem firmware Use this procedure to upgrade ELMo 8 and Elite EtherLoop modem firmware from Generation 1 to Generation 2. Requirements To do this procedure, you need the following: • A file containing the Generation 2 modem firmware on a 3.5-inch diskette, local workstation or reachable network location. Generation 2 firmware fil names all begin with "02_".
Using the Downloader module 7-7 Procedure 7-2 (continued) Upgrading from Generation 1 to Generation 2 modem firmware Action Step Action 1 From the Downloader main menu, click the "Upload New Files" button to launch the Modem Firmware Uploader dialog as shown in Figure 7-2. Figure 7-3 Downloader / Modem Firmware Uploader 2 Browse to the location of the file containing the new load for the modem firmware files. 3 Click the "Upload Files" button.
7-8 Using the Downloader module Procedure 7-2 (continued) Upgrading from Generation 1 to Generation 2 modem firmware Step Action 5 In the Downloader Main Menu, select "Gen-1 to Gen-2" upgrade to launch the Gen-1 to Gen-2 Upgrade Menu.See Figure 7-4. Figure 7-4 Gen-1 to Gen-2 Upgrade Menu 6 Use the "Target Gen-2 Code File" pull-down menu and select the newlyuploaded Gen-2 firmware load.
Using the Downloader module 7-9 Procedure 7-2 (continued) Upgrading from Generation 1 to Generation 2 modem firmware Step Action When the Gen-2 upgrade is complete, the system displays a Downloader Status page as shown in Figure 7-5. Figure 7-5 Firmware Gen-2 upgrade complete STOP You have completed this task. Software Release 3.
7-10 Using the Downloader module Software Release 3.
Elastic Networks StormTracker-Site Manager and Administration User Guide Software Release 3.00 Publication Number: 08-01148-01-200 Document Revision 2.00 © 2001 Elastic Networks All rights reserved The information contained in this document is subject to change without notice. Elastic Networks reserves the right to make changes to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may warrant. EtherLoop is a trademark of Elastic Networks.
