Specifications

3 BitStorm 1900 Maintenance Elastic Networks
3-130 BitStorm 1900™ Installation and Maintenance Guide 08-01101-01, Rev. 1.50
End-to-end Maintenance Checklist
Table 3-2: End-to-end Maintenance Checklist
Problem Check
No voice or data service
• Verify power at all points in the system
• Verify connections and wiring condi-
tions at all points
Voice but no data service
• Verify that there is not an external net-
work problem such as a server being
down
• Verify that the Ethernet card on the PC
connected to the modem has been con-
figured
• Verify that the correct type of Ethernet
cable (“straight” or “crossover”) is being
used for the application.
• Verify that the green LEDs at the vari-
ous Ethernet connection points are lit
• Check for 10Base-T cable damage
• Verify router configuration and installa-
tion
• See the checklist in Table 3-1, “Voice/
Data Connectivity Maintenance in
Facility Room,” on page 129.
Data but no voice service
• Check dialtone at the PSTN/PBX cross-
connect to verify that there is not an
external voice network problem
• Check/replace filter card in filter shelf