Installation guide

A-24 Appendix A: Troubleshooting
Revision 1.00 StormPort 405 Modem Installation Guide 08-01141-01
Your PC cannot
communicate with your
Internet service provider
First, make sure that all network software applications
are properly installed and configured. Double check to
make sure the IP address is correct. Call your telephone
service provider and make sure Modem service is
enabled.
Next, call your ISP help desk. If you are on a corporate
network, call the network IS administrator. Make sure
your service is active and that the network is not
experiencing technical difficulties.
Table A-1. StormPort 405 Troubleshooting
Problem Troubleshooting