Specifications

COM2 Communications Controller ELAN HOME SYSTEMS
4-4 © ELAN Home Systems 2007 • All rights reserved.
Doorbell does
not work.
Door Chime
Output Level is
turned down.
Bad, stuck or
miswired
Doorbell but-
ton.
1. Confirm symptom and pot adjustment levels described at
left.
2. Make sure the volume controls are turned up. At the Door
Station Speaker, short together the two wires connected to
the doorbell button. If you hear the Door Chime, you probably
have a bad doorbell button.
3. At the Door Station short across the DB+ and DB- contacts
If you hear the chime, you may have a bad Door Station. If you
still do not hear the chime there may be a problem with the
COM2. Call ELAN Technical Support at 1-800-622-ELAN.
Door Station
does not play
assigned
chime.
Improper Door
Chime assign-
ment.
Door Station
DIP switch
may be set
incorrectly.
Make sure you have assigned the desired Door Chime to the
correct Door Station. Follow the instruction provide on your
Quick Reference Card or outlined in the How To section in
Chapter 1.
Verify that DIP Switch setting for the Door Station in question
is set to the desired setting, (see Appendix B) for DIP switch
assignments.
If problem still exists, call ELAN Technical Support at 1-800-
622-ELAN.
Same Door
Chime plays
through all
Door Sta-
tions at the
same time.
Two or mo re
Door Station
DIP switches
may be set to
the same ID.
Verify that DIP Switch ID setting for the each Door Station are
set to a unique ID, (see Appendix B for DIP switch assign-
ments).
If problem still exists, call ELAN Technical Support at 1-800-
622-ELAN.
Voice from
Door Station
speaker(s) fall
in and out.
Two or mo re
Door Station
DIP switches
may be set to
the same ID.
Verify that DIP Switch ID setting for the each Door Station are
set to a unique ID, (see Appendix B for DIP switch assign-
ments).
If problem still exists, call ELAN Technical Support at 1-800-
622-ELAN.
Table 4-2 COM2 Door Station Troubleshooting Procedures
Symptom
Possible
Cause/s What an authorized installer can do