Specifications

23
EKO BOILER MANUAL
Troubleshooting
Problem Cause Remedy Suggested
Boiler does not reach the
temperature needed
Problems starting fire Refer to page 17
Wood too moist Use properly seasoned wood
Primary air conduit choked Call service – not covered by
warranty
Secondary air conduit choked Call service – not covered by
warranty
Smoke tube of heat
exchanger choked
Clean with supplied cleaning
shield or call service – not
covered by warranty
Wrong regulation of the air
and wood gas
Call service – not covered by
warranty
Nozzle damaged Replacement part – not
covered by warranty
Fan's gasket damaged Replacement – not covered
by warranty
Fan damaged Replacement – not covered
by warranty
Smoke coming out of the
cleaning cover
Leak on a seal rope Repair/replace rope or call
service – not covered by
warranty
Seal rope worn Rope's replacement – not
covered by warranty
Cover warped – overheating Replace cover or call service
– not covered by warranty
Smoke coming out while
loading (a little smoke is
acceptable)
Strong winds blow the smoke
back into the chimney
Consider installing a special
chimney cap – not covered by
warranty
Inadequate chimney Consult a chimney
maintenance professional
(chimney sweep)
Smoke coming out of the
loading door when closed
Leak on a seal rope Adjust door hinge per
instructions
Seal rope worn Replace rope or call service –
not covered by warranty
Door damaged Replace door – not covered
by warranty
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