User guide
or email) from Customer Service within forty-ve (45) days after the disputed charge. ekit.
com reserves the right to change the prices for the Services at any time. The current applicable
prices, which are quoted in US Dollars, may be found on the Site or by calling Customer
Service.
O Network Usage
Any deliberate o network usage of the service (an attempt to circumvent the normal
operation of the service in order to avoid paying for use) is prohibited. Any o network usage
that is recorded will incur a separate surcharge (on top of standard rates):
- $3 per text message
- $3 per minute to make calls and receive calls
This surcharge may not be billed for to 60 days after actual usage.
Expiration and Service De-Activation
Mobile Phones and SIM Cards
Expiration is when the credit balance in your account is set to zero and the ability to use the
service to make or receive calls or text messages is de-activated.
The initial included credit balance expires three (3) months after initial use if you have not
added additional credit to the account at the time of purchase or after purchase. Any credit
balance in your account will expire if you have not made a charged call or sent a charged
text message using your account for a period of six (6) months.
The full credit balance (including any remaining initial included call credit) will be
automatically re-instated if you recharge your account via Customer Service within fteen
(15) months of last use, or purchase a new SIM card from Customer Service after fteen
(15) months.
Your US number remains active and will receive calls and text messages for up to two
months after the last use of the service. If you use the service after this two month period
you will automatically receive a new US number (it will be sent to you via text message).
You can also pay a monthly fee to extend the life of your US number. Simply visit www.
rechargeminutes.com, click on the ‘Get Number’ in the top menu, enter your number and
PIN, and click on the ‘Keep Number’ button (in the Account status section).
Your Global (44) number is retained indenitely as long as you recharge minutes at least
once every 15 months.