Operating instructions
Technical Specications
26
Problem Cause Solution
An enrolled nger
cannot be identied.
1. During enrolment, a dif-
ferent area of the nger was
scanned.
2. The enrolment has not
been carried out correctly.
1. The nger has to be enrolled
again by swiping it consistently
over the sensor.
2. See “I am unable to enrol a
nger” – perfect enrolment en-
sures high identication rates.
Status point of the control
panel is not blinking.
System not connected
to the power supply.
1. Ensure power supply
2. Inspect glass tube fuse
Error code “E0”
visible in the display fol-
lowed by the count-down
starting from 45.
1. Connection between the
scanner and control panel is
not correct.
2. The power supply has been
interrupted > the system is
starting again.
1. Check the “4-line”
connection wire.
2. Wait until the system has
initialised again.
Error code “E1”
visible in the display.
99 ngers have already been
enrolled. It is not possible to
enrol more ngers.
Erase some ngers
in order to enrol new ones.
Error code “E2“
visible in the display
Incorrect security code has
been entered three times.
Wait for 30 min, enter
the correct security code.
The LED on the scanner
is signalling a positive iden-
tication, however the relay
is not released
Wrong unit coupling.
The nger is not accepted,
as a device has been swapped
After swapping
scanner or control panel,
a reset has to be carried out.
6. TECHNICAL SPECIFICATIONS
• CONNECTIONS
o Connection between scanner and control panel
o 1x Relay 250VAC 5A (3x ekey
®
TOCAhome 3 and PC model)
o 9VAC with provided external power supply unit
• MEMORY
o 99 ngers possible
o No loss of data after power failure