Operating instructions

40
Problem Cause Solution
Error code “E2“on the
display
Incorrect security code has
been entered three times. 30
min. lock-out.
Wait for 30 min, enter
the correct security code
again.
Error code
"E3" on the
display
Wrong device coupling
Couple the devices again,
one of them has been
manipulated.
The green LED on the
scanner
is signalling a
positive identification,
however the relay is not
released.
Wrong unit coupling.
The finger is not accepted,
as a device has been
swapped.
Couple the devices again,
one of them has been
manipulated.
Reset the device before
coupling it (see 3.9).
Status LEDs blink green and
red in the finger scanner.
Possible problem or damage
on the sensor.
Contact our support
department. Take care that
you have the serial number
of all units at hand (check
the barcode stickers). For
contact data check page 29.