User`s manual

38
Chapter5Troubleshooting
5-5. Other problems
Problem Possible cause and remedy
1. The Setting menu does not appear. • Checkwhethertheoperationlockfunctionworks(see
“3-5.LockingButtons”(page28)).
2. The “Smoothing” on the Setting menu
“Screen” cannot be selected.
• Youcannotchoose“smoothing”whenthescreenis
displayedinthefollowingresolutionsorsettings.
- Theresolutionis1920×1080
- ScreenSizeis“Normal”
3. The auto adjustment function does not
work.
• Thisfunctiondoesnotworkduringdigitalsignalinput.
• ThisfunctionisintendedforuseontheMacintosh
andonAT-compatiblePCrunningWindows.Itdoes
notworkproperlywhenanimageisdisplayedonly
onapartofthescreen(commandpromptwindow,for
example)orwhenablackbackground(wallpaper,etc.)
isinuse.
• Thisfunctiondoesnotworkcorrectlywithsome
graphicsboards.
4. No audio output. • Checkwhetherthestereominijackcableisconnected
properly.
• Checkwhethervolumeissetto0.
• CheckthesettingofthePCandtheaudioplayback
software.
• DuringDisplayPortsignalinput,checkthe“Source”
setting(see“3-2.Switchingsoundsourceduring
DisplayPortsignalinput(EV2335Wonly)”(page27)).