User manual

31
Chapter5Troubleshooting
Chapter 5 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
5-1. No picture
Problem Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordisconnectedproperly.
• Turnthemainpowerswitchon.
• Press
.
• Turnoffthemainpower,andthenturnitonagainafew
minuteslater.
• Powerindicatorislightingblue. • Increase“Brightness”,“Contrast”,or“Gain”intheSetting
menu(see“Toperformadvancedadjustments”(page15)).
• Powerindicatorislightingorange.
• Switchtheinputsignalwith
.
• Movethemouseorpressanykeyonthekeyboard.
• CheckwhetherthePCisturnedon.
• WhentheEcoViewSensefunctionis“On”,themonitor
mayhaveshiftedtothepowersavingmode.Comenear
tothemonitor.Ifthescreenisnotdisplayed,movethe
mouseorpressanykeyonthekeyboard.
• Powerindicatorisashingorange. • ThedevicethatisconnectedusingDisplayPorthasa
problem.Solvetheproblem,turnoffthemonitor,andthen
turnitonagain.RefertotheUser’sManualoftheoutput
deviceforfurtherdetails.
2. The message below appears. Thismessageappearswhenthesignalisnotinputcorrectly
evenwhenthemonitorfunctionsproperly.
• Themessageshowsthattheinputsignalis
outofthespeciedfrequencyrange.
Example:
• CheckwhetherthePCisconguredtomeettheresolution
andverticalscanfrequencyrequirementsofthemonitor
(see“2-1.CompatibleResolutions”(page13)).
• RebootthePC.
• Selectanappropriatesettingusingthegraphicsboard’s
utility.RefertotheUser’sManualofthegraphicsboard
fordetails.