User`s manual

Chapter 4 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.

Common

Problems Possible cause and remedy

No picture

• Power indicator does not light.

• Check whether the power cord is connected correctly.

• If the problem persists, turn off the power, and then turn

it on again a few minutes later.

• Power indicator lights orange.

• Press

• Power indicator lights blue. • Check whether the power of the connected device is

turned on.

• Switch the input signal.

• Set each adjusting value in [Brightness] and [Contrast] to

higher level. (see page 16)

The screen is too bright or too dark. • Adjust using [Brightness] or [Contrast]. (The LCD

monitor backlight has a xed life span. When the screen

becomes dark or begins to icker, contact your local

dealer.) (see page 16)

Green/red/blue/white dots or defective

dots remain on the screen.

• This is due to LCD panel characteristics and is not a

failure.

Interference patterns or pressure marks

remain on the screen.

• Leave the monitor with a white or black screen. The

symptom may disappear.

Afterimages appear. • Afterimages are particular to LCD monitors. Avoid

displaying the same image for a long time.

• When displaying the same image for extended periods of

time, please set up the screen saver and/or make use of

the power saving function.

Unable to capture a screenshot. • Check whether the USB memory device is properly

connected.

• Check whether the write protection is not enabled on the

USB memory device.

• Check whether the USB memory device is formatted with

the FAT lesystem. If it has not been formatted or if it has

been formatted with a different lesystem other than FAT,

the USB memory device cannot be used.

• Check the available space on the USB memory device.

• Screenshots cannot be captured of images that use

It takes a long time for a screenshot to

be captured.

• Depending on the properties of the used USB memory

device, it can indeed take a while.