User`s manual

46
6. Error Message List
6. Error Message List
Find the following description if a message appears while running Color Navigator.
Problems Points to check / Description
Initialization Error:
<Macintosh>
•
Mac OS X 10.3.9 or later is required for starting up
ColorNavigator.
•
Set monitor color to 16.7 million colors or more to start up
ColorNavigator.
<Windows>
•
Windows XP or later is required for starting up
ColorNavigator.
•
Set monitor color to 24 bit or more to start up
ColorNavigator.
[] Check the system requirements of ColorNavigator. Refer
to "1. Setting Up".
•
Failed to detect monitor and measurement device. Quit
(Macintosh) / Exit (Windows) the software, reconnect
USB cable to both monitor and measurement device, then
restart the software.
•
The adjustment capable monitor cannot be found. The
monitor cannot be adjusted with the current status.
•
Turn the rotary disk to initialization mode then click
[Initialize].
[] Confirm that all the devices, that are necessary to start up
ColorNavigator, are detected by Device Manager.
[] Check the USB connection of the monitor and
measurement device.
[] Check whether the ColorEdge series monitor is connected.
[] Check whether the rotary disk is turned to initialization
mode when colormunki is connected to the computer.
•
Check the measurement device is placed on the white
ceramic tile of base plate firmly then click [Initialize].
•
Check the measurement device is placed on the flat and
opaque surface then click [Initialize].
[] Check whether the measurement device is placed on the
base plate.
Measurement Error / Adjustment Error / File Error:
•
Select another white point, or retry [Proceed].
[] Check whether the target of white point is set between 0.24
and 0.45 for x-coordinate and y-coordinate.
•
Check the measurement device firmly attached to the
measurement window, then click [Proceed].
[] Attach the measurement device to the measurement
window firmly.
•
Avoid operating any function of the monitor while
measuring monitor. Retry measurement.
•
Avoid operating any function of the monitor while running
ColorNavigator. Retry Adjustment.
•
Avoid operating any function of the monitor while the
adjustment result selection window is displayed. Start the
operation over again.
[] If the monitor is operated while ColorNavigator is in
active, the software operation may end in failure.
•
Failed to generate a profile. Retry [Save].
[] It cannot generate a profile if the file name includes "/".
Rename and retry save.
Communication Error:
•
Restart the software and retry operation.
[] Check whether the USB cable of the monitor and
measurement device is connected. Avoid disconnecting the
USB cable while adjusting the monitor.