User Manual

49
Chapter 7 Troubleshooting
7-4. Built-in calibration sensor and
SelfCalibration problems
Problem Possible cause and remedy
1. The built-in calibration sensor does not
come out/stays out.
• Turn off the main power on the rear side of the monitor,
wait for a few minutes before turning the power back on,
and then execute SelfCalibration again.
2. SelfCalibration cannot be executed. • Check whether the date and time are set correctly
(see “4-2. Setting Monitor Date and Time” (page 35)).
• Check whether the calibration schedule has been set
(see “4-3. Setting Calibration Schedule” (page 36)).
• Check whether the calibration targets are set correctly
(see “4-4. Setting the calibration targets” (page 38)).
• Set the SelfCalibration target using ColorNavigator 6.
3. SelfCalibration failure • Refer to the error code table.
Error Code Table
Error Code Possible cause and remedy
0011 • Calibration cannot be performed because the target brightness is too low. Increase the
target brightness, and then execute SelfCalibration again.
0013 • There may be a problem with the target value setting. Recheck the target value of the
Color Gamut.
• It is possible that measurement could not be performed correctly.
- Ensure that the built-in calibration sensor is not exposed to strong light such as
direct sunlight.
- Try executing correlation using ColorNavigator 6.
0014 • The target brightness may be too high. Lower the target brightness, and then execute
SelfCalibration again.
• Calibration may have failed. Ensure that the built-in calibration sensor is not exposed to
strong light such as direct sunlight, and then execute SelfCalibration again.
0030
0032
• The built-in calibration sensor may have failed. Contact your local EIZO representative.
0033 • It is possible that measurement could not be performed correctly.
- Try executing correlation using ColorNavigator 6.
0034 • Measurement failed. Execute SelfCalibration again.
0036 • There may be a problem with the target value setting. Recheck the target value of the
Color Gamut.
• It is possible that measurement could not be performed correctly.
- Ensure that the built-in calibration sensor is not exposed to strong light such as direct
sunlight.
- Try executing correlation using ColorNavigator 6.
0037 • It is possible that measurement could not be performed correctly.
- Try executing correlation using ColorNavigator 6.
0038
0039
0040
0041
0050
• The built-in calibration sensor may have failed. Contact your local EIZO representative
0060
0061
• The built-in calibration sensor failed to open/close.
• Turn off the main power on the rear side of the monitor, wait for a few minutes before
turning the power back on, and then execute SelfCalibration again.