eircom advantage 4800 System Introduction
Specifications subject to change without notice. Facilities described may or may not be supported by your network. eircom advantage is the registered trademark of eircom business systems. This documentation refers to software version 57.038, Applications card 5.
Table of Contents 1. System Introduction ............................................... 4 1.1 1.1.1 1.1.2 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.2.6 1.3 1.3.1 1.3.2 1.3.3 1.4 System Overview ............................................................................. 4 PBX Features ......................................................................................................... 6 Data Features .....................................................................................................
1. System Introduction 1.1 System Overview Integrated Platform The eircom advantage 4800 system integrates all of the needs of a small business into a single platform that includes Internet access, voice, data and voicemail. Voice calls are handled with the full functionality of a traditional PBX. Calls can be made, received, placed on hold and transferred from any extension on the system to any internal or external party.
6 Expansion Slots Slots 1 and 2 Slot 3 Slots 4 and 5 Slot 6 Line Modules DSL Module Extension Modules Applications card Other Interfaces Ethernet port for connecting to a company LAN WAN/ADSL for connecting the Ethernet output from ADSL modem PA port 2 External relays to connect a door phone External Music port Central Bell 2-Wire ADSL connection* Call Logging port.
1.1.1 PBX Features Auto-Attendant - The Auto-Attendant will answer a call with a recorded message after a predetermined time and can prompt the user to dial DTMF digits in order to be routed to a specific extension, group or external party. Busy Line Details - If a System Phone makes a call by selecting a specific line and the line is busy, the user will receive Busy tone and the display will indicate the reason the line is busy.
Outgoing calls: System users can prevent their CLI information from being sent to the line by using CLIR (Calling Line Identification Restriction). CLIP is the default mode. The system will present the base number of the line, unless an alternative MSN has been selected in the outgoing CLI option by an eircom business systems technician. Direct Line Seizure (DLS) - When DLS is set, an extension will seize a line and receive external dial tone when the handset is lifted or the Speaker key is pressed.
Operator Functionality - The system can be programmed so that incoming calls ring different extensions or groups of extensions at different times of the day, e.g. after hours, all calls ring a night service extension. These changeovers will take place automatically but can be overridden by an extension which has Operator Functionality enabled in system programming. Normally only the system administrator or reception extension would have this facility enabled.
port where it can be read by an application such as HyperTerminal. The RS232 serial port can also be used for Call Logging. ADSL Router – The optional ADSL module provides broadband Internet access for PC users connected to the LAN port of the system. This router contains complete Firewall and configuration set-up programming options.
1.2 eircom advantage Executive system phone overview The eircom advantage Executive Key Set is a full hands free display telephone, designed specifically for use with the new generation eircom advantage voice and data switches. This phone, which can be either desk or wall mounted, supports headset operation allowing an increased degree of freedom for more intensive users of the system.
1.2.2 Navigation Keys The Executive System Phone D3 allows call control and programming operations to be performed quickly and intuitively using the phone display and the context sensitive navigation keys. Ringer Lamp Press Upper Right key to enter Phone Book Press the Upper left key to enter Menus Press the speaker key for handsfree operation. Use ↑↓ keys to scroll through the options. Press the on-hook key to return to root menu or to end current call. 1.2.
1.2.4 Dual Colour Lamps (LEDs) Each function key has a red and a green lamp. Green is associated with this phone. Red is associated with other users of the system. Fast flashing denotes ringing, slow flashing is for a held or parked call and continuously ‘on’ means an active call. 1.2.
Phone Settings Menu The Phone Settings Menu allows the features listed below to be customised to meet the user’s individual requirements.
1.2.6 DSS Module The DSS Module for Executive system phones has 48 user-programmable keys with associated LEDs. The function of these keys can be changed by using the Phone Settings menu and selecting the Define Function Keys option on the Executive System Phone.
1.3 eircom advantage Standard system phone overview The eircom advantage Standard Key Set is a handsfree backlit display telephone, designed specifically for use with the new generation eircom advantage voice and data switches. It has six function keys with dual colour leds and can be desk or wall mounted. Display Eircom Logo Area Earpiece Handset Speaker Mouth piece Dial Pad Keys 6 Function Keys Microphone 1.3.1 Function Keys The eircom advantage Standard has 6 fixed function keys. .
1.3.2 Dual Colour Leds Each function key is lit either red or green when activated. Green is associated with a function activated by this Operafone and red is associated with a function activated by another phone on the system. 1.3.3 Display The single line, 16-character display with blue backlight provides context sensitive information such as the calling party name. When the phone is idle, the display shows the time and extension number.
1.4 eircom advantage 4800 outline specification Control Unit 0+8 +8 0 Exchange Lines + 8 Digital Extensions + 8 Analogue Extensions Expansion Slots Slot No.
External Modules Battery Back-Up battery Features available on the eircom advantage Auto attendant – (Call queuing, Voice Response, Out of hours mailbox) Browser based system programming Browser based User programming Call Intrusion List Of Calls per Extension: (Available on Executive system phones ) Missed Calls ( stores up to the last 10 missed calls ) Received Calls ( stores up to the last 10 received calls ) Dialled Calls ( stores up to the last 10 dialled calls ) Each of these 3 features presents the
Phone Book - Common Address Book 200 system wide entries (Codes *4000 to *4199) - Personal Address Book 50 entries per extension (Codes *800 to *849) - Internal extension list Redial - Last 10 numbers for Executive set and 5 for Standard set Ringing Modes ( 5 programmable modes) Roaming PIN - Up to 100 profiles User PIN Codes - One per extension and group (58) Flexible Applications Following features are among those available on the Applications card.
Executive System Phone Simple 2-Wire connection Full hands free operation 6 Feature keys 16 Programmable function keys 20 Character by 4-line, back lit LCD display Context sensitive programming keys Wall mountable Headset socket.
