Operafone IP Executive Installation Guide Operafone IP Executive installation guide eircom advantage IP Executive Phone Installation Guide 1
Operafone IP Executive Installation Guide Specifications are subject to change without notice. Facilities described may or may not be supported by your network. Operafone is the registered trademark of MDS Gateways. This documentation refers to software version 20.044 or higher for the IP system phones, 60.100 or higher for the Opera Flexicom/4.12em and software version 11.100 or higher for the Opera 20IP/4IP.
Operafone IP Executive Installation Guide 1. Introduction ...................................................................................................................................... 5 2. Remote Teleworker Connection ............................................................................................. 6 2.1 2.2 2.3 2.4 2.5 3. Local LAN Connection .............................................................................................................. 10 3.1 3.2 3.3 3.4 3.5 4.
Operafone IP Executive Installation Guide 6.1.1 6.1.2 6.1.3 6.1.4 6.1.5 No information on the display.................................................................................................... 35 Failure to register with the Opera system .................................................................................. 35 Echo during speech....................................................................................................................
Operafone IP Executive Installation Guide 1. Introduction The Advantage IP Executive is a user-friendly Voice Over IP (VoIP) telephone, which can be connected remotely to the Opera systems via the Internet or locally via an internal IP network. Whether locally or remotely connected, the Advantage IP Executive can be used as a fully featured key set with LEDs indicating trunk line and user status and with access to the full range of functions.
Operafone IP Executive Installation Guide 2. Remote Teleworker Connection A remote teleworker with a broadband Internet connection can connect the Advantage IP Executive to the Opera system in the main office across the Internet. The remote Advantage IP Executive will have the full system phone capability the same as an internal Advantage IP extension. Office Home PC Internet Advantage System 2.
Operafone IP Executive Installation Guide 2.2 Installing and Programming the Advantage IP Executive for Remote working Step 1 Cabling Connect the LAN port of the phone to the broadband router using the straight Ethernet cable. Step 2 Power Connect the plug top power supply to the DC Power socket on the phone and to the electrical mains. The phone displays the message: Advantage IP Phone Booting…..
Operafone IP Executive Installation Guide Step 5 Enter the address of the Opera system The Public Internet fixed IP address of the Opera system is entered here. This is necessary to allow the phone to connect to the Opera system using the public Internet. Enter Server IP: 000.000.000.000 Next Press next when the IP address has been entered.
Operafone IP Executive Installation Guide 2.3 Connected State When the above steps have been completed successfully, the Advantage IP Executive will connect to the Opera system, and the display will indicate the date, time and extension number. The Advantage IP Executive now has access to the full range of system features and functions in the same way as any other digital extension. 2.4 Unconnected State Once the phone is in the connected state, the IP settings are no longer accessible.
Operafone IP Executive Installation Guide 3. Local LAN Connection The Advantage IP Executive may be connected to the Opera system on the same Local area network. This allows additional digital IP telephones to be connected to the Opera system without the need for additional digital ports. Equipment Room Desk Office Local Area Network Advantage IP Executive Advantage 3.1 PC Wiring Connections There are six sockets in the Advantage IP Executive access area shown below.
Operafone IP Executive Installation Guide 3.2 Installing and Programming the Advantage IP Executive for use over a LAN Step 1 Cabling Connect the LAN port of the phone to the connection point of the local area network using the straight Ethernet cable supplied. Step 2 Power Connect the plug top power supply to the DC Power socket on the phone and to the electrical mains. The phone displays the message: Advantage IP Phone Booting…..
Operafone IP Executive Installation Guide Step 5 Enter the address of the Opera system The private LAN IP address of the Opera system is entered here. This is necessary to allow the phone to connect to the Opera system. Enter Server IP: 000.000.000.000 Next Press next when the IP address has been entered. Step 6 Extension Name and PIN The Opera system administrator must allocate a unique extension name and extension PIN to each IP phone connected to the system.
Operafone IP Executive Installation Guide 3.3 Connected Stated When the above steps have been completed successfully, the Advantage IP executive will connect to the Opera system, and the display will indicate the date, time and extension number. The Advantage IP Executive now has access to the full range of system features and functions in the same way as any other digital extension. 3.4 Unconnected State Once the phone is in the connected state, the IP settings are no longer accessible.
Operafone IP Executive Installation Guide 4. Configuring the Opera Flexicom/4.12em system for IP system phones 4.1 Hardware and Software requirements The Opera Flexicom/4.12em system must be equipped with an Applications card and a software license for each Advantage IP Executive using an IP channel. The number of IP channels active on the system can be checked, by logging into the Opera system using the installer login and password as described in the system manual.
Operafone IP Executive Installation Guide Click in the link called ‘more’ after the Applications Card version number to display the following screen. The number of active IP Compression channels is shown here. Each channel requires a software license, which can be purchased from your Opera system supplier.
Operafone IP Executive Installation Guide 4.2 Extension Name and Extension PIN The Opera system administrator must configure an extension name that will act as the IP registration name and an extension PIN that will act as an IP registration PIN for each Advantage IP Executive on the system. In order to configure a user, connect to the Opera system, through the web browser interface, using the installer login and password as described in the Opera system Manual.
Operafone IP Executive Installation Guide The extension name and PIN code are now registered on the Opera system. 4.3 Default Gateway The IP Addresses page of the Opera system must be programmed with the IP address of the default gateway for Internet access. This allows the Opera system to direct outgoing traffic to the correct Internet gateway. This page is reached by clicking on the link in the Router Settings column.
Operafone IP Executive Installation Guide 4.4 Port Forwarding In the Office location, incoming VoIP calls to the Opera system are routed from the Internet through a gateway modem/router on the LAN to the Opera system. This modem/router must be configured to direct this traffic to the local IP address of the Opera system on the LAN.
Operafone IP Executive Installation Guide Step 1 Connect to the home page. Using a PC connected on the LAN as shown in the diagram, open a browser and type in the LAN IP address of the Netopia Modem Router. The default IP address is 192.168.1.254. This may have been changed however by the LAN administrator at installation. In this case check with the LAN administrator and enter the current address. When this is done the home page of the modem/router is displayed as shown below.
Operafone IP Executive Installation Guide Step 2 Lower the level of Firewall protection Click on the link Firewall in the top left corner of this page and the following screen will be displayed Set the level of firewall protection to LOW and press the button ‘Save Changes’.
Operafone IP Executive Installation Guide Step 3 Define the port forwarding for TCP Click on the link ‘Custom Services’ on the top left corner of the screen and the following screen is displayed 21
Operafone IP Executive Installation Guide Click on the button ‘Define Custom Service’ to display the next screen: Select the button ‘Port Forwarding: Range of Ports’ as shown and press ‘Next’.
Operafone IP Executive Installation Guide At the next screen type in the following information as shown: Service Name: Global Port Range: Base Host Port: Protocol: Advantage TCP 5075 - 5075 5075 TCP Press ‘Next’ and on the following screen press ‘Done’.
Operafone IP Executive Installation Guide On the next screen, open the dropdown list and select the service ‘Advantage TCP’ which you have defined and press the button ‘Enable’.
Operafone IP Executive Installation Guide The following screen is displayed: In the dropdown box ‘Select Host Service’ choose the local LAN IP address of the Opera system. Press ‘Enable’.
Operafone IP Executive Installation Guide All TCP traffic on port 5075 will now be forwarded to the Opera system and this is recorded as shown on the following screen.
Operafone IP Executive Installation Guide Step 4 Define port Forwarding for UDP Press the button ‘Define Custom Service’ to display the following screen. Select ‘Port Forwarding: Range of Ports’ and press ‘Next’.
Operafone IP Executive Installation Guide Type in the following information on the next screen as shown: Service Name: Global Port range: Base Host Port: Protocol: Advantage UDP 50000 – 50001 50000 UDP Press ‘Next’ and on the following screen, press ‘Done’. The next screen is displayed.
Operafone IP Executive Installation Guide Select ‘Advantage UDP’ from the drop down menu and press Enable.
Operafone IP Executive Installation Guide In the following screen select the local LAN IP address of the Opera system in the box ‘Select Host Device’ and press ‘Enable’.
Operafone IP Executive Installation Guide All UDP traffic on ports 50000 and 50001 will now be forwarded to the Opera system and this is recorded as shown on the next screen. This completes the configuration of the Port Forwarding.
Operafone IP Executive Installation Guide 5. Configuring the Opera 20IP/4IP system for IP system phones 5.1 Auto discovery on the LAN When the IP system phone is plugged into a LAN and powered up by Power-over-Ethernet or from the mains via its plug-top adaptor, it auto-discovers the eircom Opera 20IP/4IP system on the LAN and is automatically allocated an IP registration name and an IP registration PIN. It also stores the internal and the public IP addresses of the Opera system. It’s ready for use.
Operafone IP Executive Installation Guide By default the Opera system implements port forwarding of UDP packets on ports 50000 to 50031 from the Gateway to the local IP address of the Opera system. Similarly, for TCP packets on port 5075. It also forwards port 7000 to port 80 on the Opera system to allow remote browser access. Note: For security, remote access to the Opera system browser is restricted to only those public IP address listed in the RAS IP addresses table. 5.
Operafone IP Executive Installation Guide 5.5 Connecting an IP system phone remotely over Internet Once an IP system phone has learned its IP registration details by auto-discovery on a LAN, it may be connected to its Opera 20IP/4IP system, securely, remotely over the public Internet by simply plugging it into a broadband router. It automatically registers with its remote Opera system, from anywhere in the world, over the public Internet. 5.
Operafone IP Executive Installation Guide 6. Trouble Shooting 6.1.1 No information on the display Check that the power adaptor is plugged into the IP phone and into the mains. Alternatively that the LAN actually supports Power over Ethernet 6.1.2 Failure to register with the Opera system If the display shows the message “Failed to register with Server.
Operafone IP Executive Installation Guide and that an Applications card with sufficient IP channels is installed in the case of the Opera Flexicom/4.12em system, or that an expansion licence is in place in the case of an Opera 20IP/4IP with more than eight VoIP users. 6.1.5 Failure to boot up If the display is stuck in “Advantage IP Executive, Booting….., Please Wait…” mode for longer than 2 minutes, please contact your dealer or service point for assistance.
7. Summary - Operafone IP Executive Operafone IP Executive Installation Guide The Operafone IP Executive is a user friendly VoIP Terminal for use with the Opera systems. It can be used as a fully featured key set, with line and extension status and access, for the home worker over the Internet or connected directly to the in-house company LAN. Features Supports all the same features as Operafone Executive.
Operafone IP Executive Installation Guide LAN IP solution • • • An Opera Flexicom/4.12em system must be equipped with an Applications card with one IP channel license per user (maximum 8). Opera 20IP/4IP does not require an Applications card. One valid IP address for the Opera system from within the customer’s private LAN address range. LAN port adjacent to the Opera system to facilitate connection to the customer’s LAN.
Operafone IP Executive Installation Guide Physical Characteristics 4-line x 20 character back-lit display Context sensitive navigation keys Full Hands free Operation Electronic Headset Volume Control Electronic loudspeaker Volume Control Electronic Ringer volume Control Fixed Function Keys x 6, with dual colour LED’s Programmable Keys x 16, with dual colour LED’s Integrated 2 port hub allowing a single cable to the workstation Optional DSS (Direct Station Select) expansion module with 48 keys with dual col
