User Manual

Welcome Page 43 of 54
file://C:\TEMP\~hhA856.htm 8/12/02
14555 North 82nd Street
Scottsdale, AZ 85260
n E-mail: [e-mail]
n Phone: [phone]
n Fax: [phone]
U.S. East Coast
GTCO CalComp Inc.
7125 Riverwood Drive
Columbia, MD 21046
n E-mail: [e-mail]
n Phone: [phone]
n Fax: [phone]
Europe
GTCO CalComp
World Trade Center
A-1300 Vienna -- Airport
Austria
n Phone: [phone]
n Fax: [phone]
Web
www.gtcocalcomp.com
Troubleshooting
InterWrite Software
MeetingBoard: Color Copyboard mode
Problem: Image doesn't print.
Things to check:
n Assure the printer is turned on.
n Assure all cable connections are secure.
n Assure printer cartridges are properly installed.
n Assure printer cartridges have sufficient ink.
n Assure a compatible printer is attached:
l Epson Stylus Color (ESC P2 commands at 180 lpi).
l Canon BJC (Canon BJR Color commands at 180 lpi).
l HP Deskjet (PCL3 commands at 150 lpi) not host-based.
MeetingBoard/SchoolBoard care and cleaning
Replacing MeetingBoard/SchoolBoard pen batteries
General tablet care
Cleaning the tablet
Problem:
Your system doesn't allow you to send a self-extracting (.exe ) image file (which includes InterWrite Reader).
or
Recipient's system doesn't allow recipient to receive or open self-extracting (.exe ) image file (which includes InterWrite
Reader).
Solution:
Send standard image file (.gwb ). Have user download InterWrite Reader from
www.gtcocalcomp.com/interwriteviewer.htm. After downloading and installing reader, recipient can open your image file.