Technical data

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If application problems occur; for example, you cannot connect to a specific number, the application returns an
error, the application does not receive notifications of incoming calls, or any other failure at the application
layer, Dialogic
®
Diva
®
Media Board and driver debug traces are required to analyze the problem.
To create the required driver trace files, execute the following command: /usr/lib/opendiva/divas/Trace,
select the appropriate trace profile and activate the trace daemon.
To stop the Diva Trace Wizard, execute /usr/lib/opendiva/divas/Trace again and select Stop trace
daemon and compress trace file. The Diva Trace Wizard will inform you about the location of the trace file.
You can use /usr/lib/opendiva/divas/divactrl ditrace -i ditrace.bin >tracefile.txt to convert the binary
trace file into a text file.
The divactrl package contains a D-channel trace tool that allows you to capture D-channel messages and
monitor the layer 1 and layer 2 states of the ISDN interface on the selected Dialogic
®
Diva
®
Media Board. It
operates in two modes: trace mode and monitor mode. In trace mode, the D-channel monitor serves as ISDN
diagnostic or trace tool. Its output can be traced for different events allowing you to create your own monitoring
tools.
Dialogic® Diva® Trace Wizard
D-channel trace and health monitoring utility