Specifications
Troubleshooting
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53
Cannot remove and reinsert Diva Mobile while the notebook
is on
In general, you can remove and reinsert Diva Mobile while your notebook is on. Some
applications, however, do not support “hot swapping”; problems can occur if you do not
‘stop’ Diva Mobile before removing it.
To remove Diva Mobile when the notebook is on
1. Close all applications that use Diva Mobile.
2. Open the ‘PC Card (PCMCIA) Properties’ dialog box: click ‘Start > Settings > Control
Panel’.
3. Double-click the ‘PC Card PCMCIA’ icon.
4. In the ‘PC Card (PCMCIA) Properties’ dialog box, click the ‘Socket Status’ tab. Select
‘EICON Diva Mobile ISDN-V.90 combo card’, then click ‘Stop’.
5. From the displayed message box, click ‘OK’.
6. Click ‘OK’ to close the ‘PC Card (PCMCIA) Properties’ dialog box.
7. Remove Diva Mobile from your notebook.
If Diva Mobile is not detected automatically when you reinsert it into the PC Card slot,
reboot your system.
Diva Mobile is installed, and a connection to an Internet
Service Provider is set up, but you cannot connect to the
Internet over ISDN
Make sure that the cable is properly connected to the ISDN network. Also, check that you
have dialed the correct number.
If you have checked these items and you still cannot connect, then your Internet Service
Provider (ISP) probably supports V.120 ISDN connections (not 64 K PPP connections).
If this is the case, use ‘Eicon ISDN V.120 modem’ instead of ‘Eicon channel 0’.
To select the ‘Eicon ISDN V.120 modem’ under Windows 98/Me
1. From the desktop, double-click the ‘My Computer’ icon.
2. Double-click ‘Dial-Up Networking’.
3. Right-click the connection you made to your ISP, then select ‘Properties’.
4. In the dialog box for the connection, click the ‘General’ tab.
5. From ‘Connect using’, select ‘Eicon ISDN V.120 modem’.
6. Click ‘OK’.
To select the ‘Eicon ISDN V.120 modem’ under Windows 2000/XP
1. Click ‘Start > Settings > Network and Dial-up Connections’, right-click the connection
you made to your ISP, and click ‘Properties’.
2. Under ‘Connect using’, select ‘Eicon ISDN V.120 modem’, and click OK.