Specifications

Troubleshooting
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After a restart, or removal and re-insertion, of Diva Mobile
the notebook freezes for a few minutes and then functions
properly
The reason for this error is unknown. You can solve it by changing the Diva Mobile
resources assigned to the COM Port.
To change the Diva Mobile resources assigned to the COM Port
1. Open the ‘System Properties’ dialog box: click ‘Start > Settings > Control Panel’ and
then double-click ‘System’.
2. In the ‘System Properties’ dialog box do the following:
Under Windows 98/Me
Click the ‘Device Manager’ tab.
Under Windows 2000/XP
Click the ‘Hardware’ tab, and then click ‘Device Manager’.
3. If a ‘+’ sign appears on the left of ‘Multi-function adapters’, click it to expand the list.
4. Click ‘Eicon Diva Mobile ISDN-V.90 combo card’, then select ‘Properties’.
5. In the ‘Eicon Diva Mobile ISDN-V.90 combo card Properties’ dialog box, click the
‘Resources’ tab.
6. Select ‘Input/Output Range’, then click ‘Change Setting’.
7. In the ‘Edit Input/Output Range’ dialog box, change the ‘Value’ of the setting. Click
‘OK’.
Diva Mobile is detected automatically, but the notebook
freezes or displays a black or blue screen when installing
the software.
This problem is usually caused by two factors: a shared interrupt and a PC hardware
(BIOS) error. It can also occur if the Card and Socket Service drivers are old or not correct.
To solve the problem, you must assign a unique interrupt to Diva Mobile.
To assign a unique interrupt to Diva Mobile
1. Uninstall any hardware devices you do not use. To do so, refer to the documentation
supplied with the hardware.
2. Reinstall Diva Mobile.
If you still have problems and you are sure that no other devices are using the interrupt
assigned to Diva Mobile, contact the supplier of your notebook for a BIOS update and
current drivers.