Specifications

Troubleshooting
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To disable the UltraPort under Windows 2000/XP
1. Open the ‘Phone and Modem Options’ dialog box: click ‘Start > Settings > Control
Panel’, and then double-click ‘Phone and Modem Options’.
2. In the ‘Phone and Modem Options’ dialog box, click the ‘Modems’ tab.
3. Select ‘EICON Diva Mobile V.90 Modem’, then click ‘Properties’.
4. In the ‘EICON Diva Mobile V.90 Modem Properties’ dialog box, click the ‘Advanced’
tab.
5. Under ‘Extra Settings’, type AT*TJ0.
6. Click ‘OK’.
UltraPort remains disabled until you:
• re-enable it by entering AT*TJ1
• reset the modem by entering AT&F
• remove and reinsert Diva Mobile.
Note that TAPI-applications do not require you to enter the AT commands directly in the
application.
Diva Mobile is not detected automatically
Card and Socket Services (which are installed by default) might not be installed properly.
To check the installation of Card and Socket Services
1. Open the ‘System Properties’ dialog box: click ‘Start > Settings > Control Panel’ and
then double-click ‘System’.
2. In the ‘System Properties’ dialog box do the following:
Under Windows 98/Me
Click the ‘Device Manager’ tab.
Under Windows 2000/XP
Click the ‘Hardware’ tab, and then click ‘Device Manager’.
3. If a ‘+’ sign appears on the left of ‘PCMCIA socket’, click it to expand the list.
4. Select the PCMCIA controller, then click ‘Properties’.
If the ‘Device status’ area in the ‘General tab’ indicates that this device is not ready
for operation or if it is marked with a yellow exclamation mark, then the services are
not installed properly. Check your Windows installation or contact the supplier of your
notebook.