User`s guide

Chapter One: Introduction Contacting customer services

Voice call handling

• Call bumping (Dynamic Bandwidth Allocation) on incoming and outgoing calls

• Advanced calling features, including call forwarding, three-way calling, etc.

• Delivers CallerID digits to the analog ports

• PHONE ports have a REN of 3

PPP features

• PPP, Multilink PPP, BACP, BOD, AO/DI, V.120

• Compression: Ascend, MPPP, MS-STAC, STAC1, and STAC3

• Authentication: PAP/CHAP, MS-CHAP

Installation

• Quick install via wizards

• Auto detection of common problems, including line presence, incorrect configuration, etc.

Usage/tariff management

• Connectivity timers to restrict usage to particular days and times

• Usage limits can be set based on number of calls or time connected

• Call filtering

LAN protocol

• Supports static and dynamic IP routing

• Supports IP PAT and NAT

• Performs IP spoofing and packet filtering

• Can act as a DHCP server

• TFTP server support

Administration

• Web-based, TELNET, and command line management interfaces

• Configure using IP via the Ethernet or ISDN ports, or by using a direct serial link via the console port

• DTMF interface permits configuration with a touch tone telephone

• Statistics with real-time updates

• Ability to save and restore configuration locally or remotely

• SNMP MIB II support

Contacting customer services

To obtain technical support for Eicon products, contact your Eicon Technology supplier.

World wide web

Information about Eicon Technology products and services—including documentation and software updates—

is available from our web site at www.eicon.com/support