DIVA LAN ISDN Modem User’s Guide
Second Edition (August 1999) 206-231-02 DIVA LAN ISDN Modem is a trademark of Eicon Technology Corporation. All other brand and product names are trademarks or registered trademarks of their respective owners. Changes are periodically made to the information herein; these changes will be incorporated into new editions of the publication. Eicon Technology may make improvements and/or changes in the products and/or programs described in this publication at any time.
Table of Contents Chapter One: Introduction ........................................................................................................ 9 Introducing the DIVA LAN ISDN Modem ................................................... 10 Creating your own LAN for resource sharing .......................................................... 10 Connecting to the Internet ...................................................................................... 10 Connecting to a corporate network ..............
DIVA LAN ISDN Modem User’s Guide Table of Contents Chapter Three: Using Modem Monitor...................................................................................... 35 Starting Modem Monitor ............................................................................. 36 Start menu program group ...................................................................................... 36 Properties dialog box .................................................................................
DIVA LAN ISDN Modem User’s Guide Table of Contents Traffic filtering ............................................................................................. 64 Chapter Six: Security ............................................................................................................. 65 Security features ......................................................................................... 66 System password .................................................................................
DIVA LAN ISDN Modem User’s Guide Table of Contents Terminal Portability ................................................................................................. 92 Chapter Eight: Connecting to a Corporate Network............................................................... 93 Overview ...................................................................................................... 94 1. Gather information ..................................................................................
DIVA LAN ISDN Modem User’s Guide Table of Contents TFTP interface ........................................................................................... 133 Enabling TFTP server support .............................................................................. 133 Uploading/downloading configuration files ............................................................ 134 Loading new firmware via TFTP ........................................................................... 135 DTMF interface ...
DIVA LAN ISDN Modem User’s Guide Table of Contents IP filters ...................................................................................................... 163 IP NAT ......................................................................................................... 166 IP routing ................................................................................................... 167 IP various ..................................................................................................
Chapter One Introduction Eicon Technology's DIVA LAN ISDN Modem provides affordable workgroup computing for branch offices, small businesses, and home offices. This chapter summarizes the features of the DIVA LAN ISDN Modem and shows how it can be used in a variety of applications.
Chapter One: Introduction Introducing the DIVA LAN ISDN Modem 10 Introducing the DIVA LAN ISDN Modem The DIVA LAN ISDN Modem is a powerful networking solution for SOHO (small office/home office) and branch office users. It creates a complete networking, phone, fax, and data communications system in one box. The DIVA LAN ISDN Modem is easy to install, use, and maintain, without the need for technical support from the remote, corporate office.
Chapter One: Introduction Introducing the DIVA LAN ISDN Modem 11 Connecting to a corporate network This option enables you to connect one or more computers to your corporate LAN for file sharing, e-mail, data transfer. Generally, this type of connection takes place via a direct, dial-up link with the corporate LAN.
Chapter One: Introduction Introducing the DIVA LAN ISDN Modem 12 The DIVA LAN ISDN Modem supports caller ID, call transfer, call waiting, call holding, call forwarding, and 3-way conference call features.
Chapter One: Introduction Summary of features 13 Bandwidth on-demand The DIVA LAN ISDN Modem's bandwidth-on-demand feature automatically monitors data traffic and engages the second B-channel only when needed, reducing ISDN costs. Advanced ISDN tariff management The DIVA LAN ISDN Modem can be configured to: • Disable ISDN access during peak tariff rates or limit the total line usage in minutes for a given time period. • Set a maximum number of connections for a given period.
Chapter One: Introduction Contacting customer services 14 Voice call handling • Call bumping (Dynamic Bandwidth Allocation) on incoming and outgoing calls • Advanced calling features, including call forwarding, three-way calling, etc. • Delivers CallerID digits to the analog ports • PHONE ports have a REN of 3 PPP features • PPP, Multilink PPP, BACP, BOD, AO/DI, V.
Chapter Two Getting Started This chapter explains how to install and configure the DIVA LAN ISDN Modem to provide Internet access for up to four computers. If this type of installation does not meet your needs, instructions for creating other types of installations are found in Chapter Eight and Chapter Nine.
Chapter Two: Getting Started 1. Installation overview 16 1. Installation overview The steps in this chapter explain how to install and configure the DIVA LAN ISDN Modem to provide Internet access for up to four computers. The following diagram illustrates the key components that are part of this installation.
Chapter Two: Getting Started 2. Prepare for installation 17 2. Prepare for installation To ensure that the installation of your DIVA LAN ISDN Modem is quick and trouble free, take a few moments to prepare for installation.
Chapter Two: Getting Started 2. Prepare for installation 18 Verify the configuration of your computers To connect to the DIVA LAN ISDN Modem Each computer that will be connected to the DIVA LAN ISDN Modem must have: • A 10BASE-T Ethernet network interface card, properly installed and configured to use the TCP/IP protocol. Consult the documentation that came with your card for instructions on how to do this.
Chapter Two: Getting Started 3. Choose a connection protocol 19 3. Choose a connection protocol Usage of the ISDN link is governed by the type of connection protocol you choose. The connection protocol defines the rules by which ISDN channels are enabled and disabled. The type of protocol you choose to use depends on the type of connections you plan to make. Important ISDN concepts Before you can decide on a connection protocol, you must become familiar with the following ISDN concepts.
Chapter Two: Getting Started 3. Choose a connection protocol 20 Choosing a connection protocol Since the DIVA LAN ISDN Modem supports so many potential connections, a set of rules is needed to control how the two ISDN B-channels are shared between connections. These rules are based on the type of connection protocol you decide to use for your data traffic. The DIVA LAN ISDN Modem supports the two protocols: PPP and V.120. • PPP is a widely-used standard for transferring data on point-to-point links.
Chapter Two: Getting Started 3. Choose a connection protocol 21 AO/DI incorporates BACP, and uses it to monitor incoming and outgoing traffic. When traffic volume warrants, it enables one or two B-channels to meet the demand. For information on AO/DI, see “Configuring AO/DI” on page 54. As with MLPPP, MLPPP + AO/DI reserves both B-channels for its exclusive use. This means that if your Internet connection uses MLPPP + AO/DI, you will not be able to make or receive other data calls.
Chapter Two: Getting Started 4. Gather configuration information 22 4. Gather configuration information Gather the following ISDN and Internet account information. You will need it to successfully configure the DIVA LAN ISDN Modem. Gather ISDN information The DIVA LAN ISDN Modem connects to an ISDN Basic Rate line. There are two types of line interfaces: U interface and S/T interface. • In Europe, the S/T interface is standard for Basic Rate ISDN lines.
Chapter Two: Getting Started 4. Gather configuration information 23 Gather X.25 information If you intend to use AO/DI, you will require the following information: Item Description Remote X.25 address The X.25 address of your ISP or the corporate network you want to connect to. Local X.25 address The X.25 DTE address assigned to the DIVA LAN ISDN Modem. This may not be required on some X.25 switches.
Chapter Two: Getting Started 5. Install the DIVA LAN ISDN Modem 24 5. Install the DIVA LAN ISDN Modem Installing the DIVA LAN ISDN Modem is as simple as plugging it in and connecting a few cables. Before you begin make sure that each computer has the required prerequisites as explained in the section “Verify the configuration of your computers” on page 18. Note The DIVA LAN ISDN Modem is available with or without analog phone ports.
Chapter Two: Getting Started 5. Install the DIVA LAN ISDN Modem 25 3. Turn off your computers and then connect them to the Ethernet ports on the DIVA LAN ISDN Modem. It does not matter which Ethernet port you plug your computers into. All Ethernet ports are the same. One Ethernet cable (blue) is supplied as part of the DIVA LAN ISDN Modem package. If you are connecting more than one computer, printer, or other network resource, you will require additional Ethernet cables. 4.
Chapter Two: Getting Started 6. Install Modem Monitor (Windows 95/98/NT4) 26 6. Install Modem Monitor (Windows 95/98/NT4) Note If you are using an operating system other than Windows 95/98/NT4, turn to page 29. Modem Monitor provides quick access to the DIVA LAN ISDN Modem Web-based configuration interface, as well as online help, and utilities. Modem Monitor runs under Windows 95/98/NT4. It should be installed only on the computer you are going to use to configure the DIVA LAN ISDN Modem.
Chapter Two: Getting Started 6. Install Modem Monitor (Windows 95/98/NT4) 27 3. On the Install Software screen, click Install DIVA LAN ISDN Modem Software. 4. The DIVA LAN ISDN Modem Setup Wizard starts. Follow the directions on your screen to install the software. 5. Once installation is complete, the Setup Wizard then attempts to contact the DIVA LAN ISDN Modem. 6. Once detected, the Setup Wizard starts the Network Wizard.
Chapter Two: Getting Started 6. Install Modem Monitor (Windows 95/98/NT4) 28 7. When the Network Wizard is done, you will see the following dialog box. 8. Click Configure.The DIVA LAN ISDN Modem launches your default Web browser and displays the first page of the Internet wizard. If your Web browser is unable to load this page, make sure that: • it is configured to use the LAN, and not a dial-up connection • it is not set to use a proxy server 9. Click Start to continue. 10.
Chapter Two: Getting Started 7. Connecting a non-Windows computer to the DIVA LAN ISDN Modem 29 7. Connecting a non-Windows computer to the DIVA LAN ISDN Modem Note If you are using an operating system other than Windows 95/98/NT4, follow the steps in this section to configure your system so that it can communicate with the DIVA LAN ISDN Modem. To connect to the DIVA LAN ISDN Modem 1. Make sure that your computer has TCP/IP installed, configured, and bound to its Ethernet card. 2.
Chapter Two: Getting Started 7. Connecting a non-Windows computer to the DIVA LAN ISDN Modem 30 8. The DIVA LAN ISDN Modem displays the Configuration main menu. 9. The Configuration main menu gives you access to all configuration options. However, the first time you start the web configuration program, most of the options in the Administration section are disabled. These options only become available once you have configured the DIVA LAN ISDN Modem with the Internet wizard. 10. Click Internet wizard.
Chapter Two: Getting Started 8. Configuring the Internet connection 31 8. Configuring the Internet connection This section explains how to use the Internet wizard to set up an Internet connection. Configuration occurs via a series of web pages that reside on the DIVA LAN ISDN Modem. You use your web browser to access these pages and change configuration settings. To configure the Internet connection 1.
Chapter Two: Getting Started 8. Configuring the Internet connection 32 3. Click Next. The DIVA LAN ISDN Modem displays a summary of your settings and asks you to verify them. For example, this screen shows the settings for a connection with no backup telephone number, and no DNS server addresses. 4. Click Save + Test. This will save your settings and validate your configuration. 5. First, your configuration is saved to the DIVA LAN ISDN Modem. 6. Next, the test is executed.
Chapter Two: Getting Started 8. Configuring the Internet connection 33 This page shows the results of a test that failed due to an invalid username or password. Fix the settings that are in error and try the test again. 7. If your test was successful, you are now connected to the Internet. • Click the Go Check Firmware button to visit the Eicon Technology web site. There you will find the latest firmware for your DIVA LAN ISDN Modem and other news and information as it becomes available.
Chapter Two: Getting Started 9. Using your DIVA LAN ISDN Modem 34 9. Using your DIVA LAN ISDN Modem The DIVA LAN ISDN Modem automatically dials out and establishes the ISDN link to the Internet as required. You simply launch the applications you use to do your work, such as a web browser or e-mail program, and you are automatically connected. You can also establish your connections manually, dialing and hanging up as you see fit. See the Dial and Hangup buttons on page 39 for details.
Chapter Three Using Modem Monitor The Modem Monitor program provides an effective way to manage your DIVA LAN ISDN Modem. This chapter provides an overview of some of Modem Monitor’s main functions. For more information, consult the Modem Monitor online help. Note Modem Monitor is available for Windows 95/98/NT4 systems only and should be installed on only one computer connected to the DIVA LAN ISDN Modem.
Chapter Three: Using Modem Monitor Starting Modem Monitor 36 Starting Modem Monitor By default, Modem Monitor is automatically loaded each time you start Windows. An icon appears in your system tray to indicate it is running. The icon will change its appearance depending on the state of your DIVA LAN ISDN Modem. If you place your cursor on the Modem Monitor icon, it will display a tooltip describing the current state. Modem Monitor icon in the system Tray.
Chapter Three: Using Modem Monitor Properties dialog box Start menu options • Call Viewer: Starts the Call Viewer, which lets you view information for all incoming and outgoing calls. • Configuration (Web): Opens a folder from which you can start the web-based configuration program. • Event Viewer: Starts the Event Viewer, which lets you view the list of messages recorded in the log file. • Modem Monitor: Opens the Modem Monitor properties dialog box. • Online Help: Starts the Modem Monitor online help.
Chapter Three: Using Modem Monitor Utilities dialog box Utilities dialog box Display the Utilities dialog box by clicking the Utilities button in the Properties dialog box. Buttons • Configure: Starts the web-based configuration interface using your default web browser. • Backup: Backs up the current configuration settings to a file on your computer. • Restore: Restores a saved configuration from a file on your computer.
Chapter Three: Using Modem Monitor Status Viewer 39 Check latest firmware is on your device When enabled, Modem Monitor automatically checks if the firmware on your DIVA LAN ISDN Modem is the latest firmware version available on your computer. Check for devices not responding When enabled, Modem Monitor checks if any DIVA LAN ISDN Modem’s on your LAN are not responding. A DIVA LAN ISDN Modem may not be responding for two reasons: • It is not powered up or connected correctly.
Chapter Three: Using Modem Monitor Status Viewer Profile table • Profile: Name of the profile. • Status: Status of the profile. • Number(s): If a profile is active, this is the number that was dialed. • Duration: Length of time the profile has been connected. • Dial: Use this button to manually connect a profile. • Hangup: Use this button to manually disconnect a profile. Utilities • Event Viewer: Starts the Event Viewer, which lets you view the list of messages recorded in the log file.
Chapter Four The Web-based Configuration Interface The DIVA LAN ISDN Modem uses a single ISDN link to provide communications services for all your connected devices. It manages incoming and outgoing data calls from your computers, as well as incoming and outgoing analog calls from connected telephones and/or fax machines. To accomplish all this, the DIVA LAN ISDN Modem implements a number of important ISDN features that enable complex communications requirements to be supported on a single link.
Chapter Four: The Web-based Configuration Interface Starting the web-based configuration interface 42 Starting the web-based configuration interface The web-based interface enables you to manage the configuration and operation of the DIVA LAN ISDN Modem. It also lets you view status information and perform maintenance tasks like updating the firmware. Note Only one user can access the web-based configuration interface at a time. To start the web-based configuration interface 1.
Chapter Four: The Web-based Configuration Interface General settings and connection profiles 43 5. The DIVA LAN ISDN Modem displays the Main configuration menu. Note The first time you access the web-based configuration interface, most of the options in the Administration section are not available. They are only activated once you have defined your configuration settings using the Internet wizard. Saving configuration settings Most pages in the configuration interface have a Save button.
Chapter Four: The Web-based Configuration Interface Editing the ISP profile 44 Connection profile types The DIVA LAN ISDN Modem supports two profiles: ISP and Corporate. Both can be active at the same time, allowing you to handle different types of connections. ISP profile This profile is created by the Internet wizard. It defines the settings for a connection to the Internet. You can use the Manual Configuration option to customize the settings of this profile.
Chapter Four: The Web-based Configuration Interface Editing LAN settings 45 3. Click Edit for the ISP profile. The DIVA LAN ISDN Modem displays the Profile page. 4. Use the menu bar to navigate between the six configuration pages: Profile, Connection, IP, RIP, Authentication, and Callback. For a description of each parameter, just click the parameter name. The DIVA LAN ISDN Modem will display a help window. 5. When you are done with your settings, click Finish, then click Save. 6.
Chapter Four: The Web-based Configuration Interface Saving and restoring configuration files 46 Saving and restoring configuration files The web-based configuration interface makes it easy to save and restore configuration settings on the DIVA LAN ISDN Modem. This is useful for backup purposes, or if you intend to maintain several different configurations. When you save the configuration settings, they are stored in a file on your computer. To save/restore configuration settings 1.
Chapter Four: The Web-based Configuration Interface Obtaining statistics 47 System status Indicates the status of each of your ISDN channels (via front panel lights). The status of each porfile is also shown. It can be one of the following: • Connected: The profile is in use for a data connection. • Ready: The profile is ready to make a connection. • Pause before dialing: Profile is about to dial out.
Chapter Four: The Web-based Configuration Interface Upgrading the DIVA LAN ISDN Modem firmware 48 Upgrading the DIVA LAN ISDN Modem firmware Eicon Technology posts the latest DIVA LAN ISDN Modem firmware on its web site. You can automatically update your DIVA LAN ISDN Modem to this version by using the web configuration program. To upgrade the firmware 1. On the Main configuration menu, click Maintenance. 2. Click Firmware. The DIVA LAN ISDN Modem displays the Firmware Maintenance page. 3.
Chapter Four: The Web-based Configuration Interface Resetting to factory defaults 49 Resetting to factory defaults Resetting the DIVA LAN ISDN Modem to factory defaults will erase all your configuration settings, including the system password. You may want to consider backing up your current configuration, as explained on page 46, before you reset to factory defaults. To reset the DIVA LAN ISDN Modem to factory defaults 1. On the Main Configuration menu, click Maintenance.
Chapter Five Minimizing ISDN Charges ISDN billing practices vary from flat-rate monthly services to per-call billing to per-minute usage fees. To help you reduce your ISDN charges, the DIVA LAN ISDN Modem provides you with several cost-cutting configuration options. Use this chapter to find the best options for use on your ISDN line.
Chapter Five: Minimizing ISDN Charges The Cost Control page 51 The Cost Control page For your convenience, the DIVA LAN ISDN Modem groups the most commonly used options for reducing your ISDN charges on the Cost Control page. To define Cost Control settings Click Cost Control on the Manual configuration menu. The DIVA LAN ISDN Modem displays the following page: Idle timer Each profile has its own idle timer.
Chapter Five: Minimizing ISDN Charges 2. 3. 4. 5. The Cost Control page 52 Set the Idle timer. Click Finish. Click Save. Click Reset. Data call thresholds By defining data call thresholds, you are able to limit the total number of calls or total length of calls made by any one profile during a set period of time. This is especially useful as a safety measure if you have devices that may inadvertently generate a large number of calls or may stay connected indefinitely.
Chapter Five: Minimizing ISDN Charges Configuring BACP 53 Configuring BACP The bandwidth allocation protocol (BACP) works in conjunction with the MLPPP connection protocol to regulate usage of your ISDN line. The DIVA LAN ISDN Modem uses BACP to monitor incoming and outgoing traffic, and to open or close the second ISDN B-channel as the traffic volume warrants. This reduces your communications charges by ensuring that two ISDN channels are never active when one is sufficient.
Chapter Five: Minimizing ISDN Charges Configuring AO/DI 54 4. Click the More button next to the Protocol field. You will see the following page. 5. 6. 7. 8. 9. Set the BACP parameters as required. Click Save. Click Finish. Click Save. Click Reset. Configuring AO/DI AO/DI lets you maintain a permanent connection to the Internet or a corporate network, without tying up an expensive ISDN B-channel. AO/DI accomplishes this by using the ISDN D-channel to establish a low-bandwidth (9.
Chapter Five: Minimizing ISDN Charges Configuring AO/DI • Mode: Determines ISDN line usage when AO/DI is enabled. • D-Channel Only: Data is only transferred on the D-channel. • Normal: Data is transferred on the D-channel, plus both B-channels if required. • Dial prefix: Specifies the prefix to dial when making a call. For example, 1 to call long distance, or 9 to obtain an external line • X.25 transmit queue threshold: Specifies the transmit queue threshold, in bytes, for X.25 on the D-channel.
Chapter Five: Minimizing ISDN Charges Configuring AO/DI 56 X.25 on the D-channel During normal ISDN operation, the D-channel is used for signalling traffic purposes (call setup, call take down, caller ID, etc.) However, the full bandwidth of the D-channel is not needed for this. AO/DI takes advantage of the extra 9.6 bps that is available to establish an X.25 packet-switched connection to a remote site. Therefore, to take advantage of AO/DI, the remote site must support X.
Chapter Five: Minimizing ISDN Charges Configuring AO/DI 5. On the Manual configuration menu, click X.25. The DIVA LAN ISDN Modem displays this page: 6. Set the X.25 parameters as required. 7. Click Save. 8. Click Reset.
Chapter Five: Minimizing ISDN Charges Setting ISDN active intervals 58 Setting ISDN active intervals By defining ISDN active intervals, you can place restrictions on when data calls can be made or received. To set ISDN active intervals 1. On the Manual configuration menu, click ISDN active intervals. 2. For each interval specify the day of the week it applies to, and the starting and ending times. Make sure you set the system clock, so the time and date on the DIVA LAN ISDN Modem are accurate.
Chapter Five: Minimizing ISDN Charges Spoofing NetBIOS services 59 Spoofing NetBIOS services The NetBIOS protocol is used by Windows 95/98/NT to support Microsoft Windows Network Neighborhood, the MAP NETWORK option in Windows Explorer, and various DOS-based networking commands (such as net use, net view, and net logon). To maintain these services, NetBIOS regularly exchanges bookkeeping messages between connected systems.
Chapter Five: Minimizing ISDN Charges Data compression 60 Data compression Data compression increases the effective throughput of a B-channel by encoding data so that fewer bits are required to represent it. Popular compression algorithms typically reduce the size of the data by 50 percent, effectively doubling the rate at which it is transmitted. However, not all types of data lend themselves to such high compression ratios.
Chapter Five: Minimizing ISDN Charges Manual dialing 61 Manual dialing ISDN active intervals lets you control costs by specifying time ranges when the ISDN link can be used. However, there may be certain situations where direct control of the ISDN link is desirable. The manual dialing option gives you this control. Each profile can be configured to use manual dialing only.
Chapter Five: Minimizing ISDN Charges Restricting analog calls 62 Restricting analog calls Generally, most of the activity on the ISDN line will be created by data traffic. That is why the most of the settings in this section are targeted at data calls. However, in some cases, you may want to place some restrictions on analog use of the ISDN line. Each phone port has a type of calls setting which you can use for cost control purposes.
Chapter Five: Minimizing ISDN Charges Data over voice 63 Data over voice In some regions, ISDN voice calls cost less than ISDN data calls. You can configure the DIVA LAN ISDN Modem to take advantage of this discrepancy to reduce your ISDN charges. When you enable data over voice support, the DIVA LAN ISDN Modem establishes all data calls as voice calls. This does not affect the throughput of your call, the only change is in how the call is billed.
Chapter Five: Minimizing ISDN Charges Traffic filtering Traffic filtering By using the DIVA LAN ISDN Modem’s IP filters, you can selectively drop outgoing traffic to reduce your communications charges. This can be useful if you have applications on your LAN that regularly send non-critical traffic across the ISDN link. For more information on filters, see “IP filters” on page 119.
Chapter Six Security Connecting your computers to the internet or a remote corporate LAN creates a wide range of benefits, but also exposes your computers to certain risks. To safeguard your data and systems, the DIVA LAN ISDN Modem provides a comprehensive range of security features. This chapter explains how to use and configure each feature for optimal protection of your systems.
Chapter Six: Security Security features Security features This table lists all security features offered by the DIVA LAN ISDN Modem, and their default settings. Feature Default Description System password None Restricts access to the DIVA LAN ISDN Modem configuration interfaces. Automatic log out Active Automatically terminates idle configuration sessions. Network address translation (NAT) Active NAT hides the addresses of the computers on the internal Ethernet LAN from the external network.
Chapter Six: Security System password 67 System password The DIVA LAN ISDN Modem provides a system password that restricts access to the Web-based configuration interface and the CLI. This ensures that configuration changes can only be made by authorized personnel. By default, no password is defined. To set the system password 1. On the Manual Configuration menu, click System. 2. Enter the system password in the Login Password and Repeat Login Password fields. 3. Click Save. 4. Click Reset.
Chapter Six: Security Network address translation 68 Network address translation The DIVA LAN ISDN Modem uses network address translation (NAT) to “hide” the local LAN it creates from all external resources. The benefits of this are the ability for all connected computers to access the Internet using one Internet address and ISP account. For example, when communicating with the Internet, these four computers share the dynamically assigned address 222.182.22.39. 192.168.1.5 192.168.1.4 192.168.1.
Chapter Six: Security Network address translation 69 • Only one computer on the internal LAN can be designated to receive the traffic for a specific protocol. This means, for example, you can cannot create multiple web servers or FTP servers. Default NAT server When the DIVA LAN ISDN Modem receives incoming datagrams containing protocols it does not handle, it discards them.
Chapter Six: Security Remote management 70 To create a static NAT mapping 1. On the Manual Configuration menu, click IP. 2. On the IP menu, click NAT Static Mappings. 3. For each server that you want to define, specify the following parameters: • Protocol: Select the protocol that remote computers will use to access the server. • Server port: Enter the port number that the protocol will use on the server. • Server address: Enter the IP address of the computer that will act as the server.
Chapter Six: Security Remote management 71 Consider the following topology: 150.150.5.2 150.150.5.3 150.150.5.4 150.150.5.1 Router DIVA LAN ISDN Modem B1 B2 ISDN D LINK E1 Ethernet E2 E3 E4/C FAULT POWER 192.168.1.4 192.168.1.3 Internet 192.168.1.2 192.168.1.5 Remote A ISP Incoming HTTP and Telnet traffic is allowed. 192.168.1.1 Incoming HTTP and Telnet traffic is dropped.
Chapter Six: Security Incoming data calls 72 Incoming data calls By default, the DIVA LAN ISDN Modem refuses all incoming ISDN data calls. This effectively shuts the door on unauthorized systems dialing-in. (Voice calls are not blocked by this setting.
Chapter Six: Security Incoming data calls 73 Notes on the diagram 1. The DIVA LAN ISDN Modem provides an IP address to the remote computer. 2. Both the DIVA LAN ISDN Modem and the remote computer have their own fixed IP addresses so no assignments are made. 3. Both the DIVA LAN ISDN Modem and the remote computer have their own fixed IP addresses AND have specified remote addresses. This means they will only be able to connect if the remote addresses match the IP addresses of the other device. 4.
Chapter Six: Security Call screening 74 11. Click Finish. 12. Click Save. 13. Click Reset. Call screening Call screening enables you to accept or reject incoming data calls based on their phone number. This is an effective way to limit dial-in access to the DIVA LAN ISDN Modem to a small group of remote sites. To set up call screening 1. On the Manual Configuration menu, click Incoming data calls. 2. In the Define settings for box choose Call screening. You will see the following page. 3.
Chapter Six: Security Call authentication 75 To successfully use call authentication it is important that both devices are configured to support the same authentication options. To set up call authentication 1. On the Configuration main menu, click Connection Profiles. 2. Click Edit for the profile you want to configure. 3. Click Authentication on the menu bar. You will see the following page: 4.
Chapter Six: Security Callback 76 Callback Callback is another effective method to control access to the DIVA LAN ISDN Modem. When callback is enabled, the DIVA LAN ISDN Modem functions as a callback client, and the remote site being called functions as a callback server. The client calls the server, hangs up, then waits for the server to call back to establish the connection.
Chapter Six: Security Manual dialing 77 Delay before host calls back This option is only supported by the callback control protocol. It allows you to specify the amount of time the server waits before calling back. The DIVA LAN ISDN Modem proposes the delay during callback negotiation. The server can either accept or reject it. Timeout waiting for callback Sets the amount of time the DIVA LAN ISDN Modem waits for the server to call back.
Chapter Six: Security Custom security features 3. Click Connection on the menu bar. You will see the following page: 4. 5. 6. 7. Enable Manual dialing only. Click Finish. Click Save. Click Reset. Custom security features By using IP filters you can create your own custom security solutions.
Chapter Seven Setting up the Phone Ports If you purchased a DIVA LAN ISDN Modem with analog ports, you are able to use ordinary telephones, answering machines, fax machines, and modems over your ISDN line. This chapter explains how to configure the DIVA LAN ISDN Modem to support these analog devices. Also in this chapter are instructions for assigning phone numbers to phone and data ports and configuring supplementary calling services.
Chapter Seven: Setting up the Phone Ports Assigning phone numbers 80 Assigning phone numbers The DIVA LAN ISDN Modem provides flexible support for the assignment of phone numbers. Single number If you have one ISDN number, it is used for both data calls, and voice calls. When an incoming call is received, the DIVA LAN ISDN Modem will automatically determine if the call is voice or data, and route the call appropriately.
Chapter Seven: Setting up the Phone Ports Assigning phone numbers 81 • Set the main telephone number of PHONE port 1 to 555-1111 • Set the additional telephone number for PHONE port 1 to 555-3333 • Set the main telephone number of PHONE port 2 to 555-2222 In this scenario, calls placed to your mobile phone are forwarded to 555-3333 if the mobile phone is not on.
Chapter Seven: Setting up the Phone Ports Assigning phone numbers 82 2. In the Define settings for box, choose the phone port you want to define settings for. DIVA LAN ISDN Modem displays the following page: 3. Set phone numbers as follows: • Main telephone number for this port: Specify the ISDN phone number you want to assign to this port. • Additional telephone number for this port: Specify the MSN number you want to assign to this port.
Chapter Seven: Setting up the Phone Ports Connecting modems and fax machines 83 Use the third choice to specify a distinct number for data calls. For example: 4. Click Save. 5. Click Reset. Connecting modems and fax machines If you are using a PHONE port to connect an analog modem or fax machine, the DIVA LAN ISDN Modem lets you configure the port for better throughput.
Chapter Seven: Setting up the Phone Ports Call bumping 84 Call bumping Call bumping, more formally known as dynamic bandwidth allocation (DBA), allows you to share the ISDN line between data and analog calls. This enables you to send and receive faxes, or make phone calls, while at the same time downloading data from the Internet with your computers.
Chapter Seven: Setting up the Phone Ports Restricting analog calls 85 Restricting analog calls Generally, most of the activity on the ISDN line will be created by data traffic. That is why the most of the settings in this section are targeted at data calls. However, in some cases, you may want to place some restrictions on analog use of the ISDN line. Each phone port has a type of calls setting which you can use for cost control purposes.
Chapter Seven: Setting up the Phone Ports Supplementary services 86 Supplementary services The supplementary services described in this section only work if they are supported by your ISDN service provider and if they are enabled on your ISDN line. Contact your ISDN Service Provider for more information on the calling features that are available in your area and the provisioning of your ISDN connection.
Chapter Seven: Setting up the Phone Ports Supplementary services 87 To enable supplementary services 1. On the Manual Configuration menu, click ISDN and phone ports. The DIVA LAN ISDN Modem displays the ISDN phone line parameters page. 2. In the Define settings for box, choose the phone port you want to enable calling features for. DIVA LAN ISDN Modem displays the following page: 3. Enable distinctive ring or Enable call waiting as required. 4. Click Save. 5. Click Reset.
Chapter Seven: Setting up the Phone Ports Supplementary services 88 To enable DIVA LAN ISDN Modem Call Waiting 1. Lift the receiver, then wait for a dial tone. 2. Press *43#. 3. Three rising tones are played to confirm that Call Waiting has been enabled. To disable DIVA LAN ISDN Modem Call Waiting 1. Lift the receiver, then wait for a dial tone. 2. Press #43#. 3. Three falling tones are played to confirm that Call Waiting has been disabled.
Chapter Seven: Setting up the Phone Ports Supplementary services 89 Notes on Call Waiting behavior The following situations apply if you are on the phone and a second call comes in: If ... Then ... • ISDN Call Waiting is enabled. • You will hear a Call Waiting alert. • Call switching is handled by your ISDN service provider. • ISDN Call Waiting is not enabled. • You do not receive a Call Waiting alert. • DIVA LAN ISDN Modem Call Waiting • The second call receives a busy signal. is not enabled.
Chapter Seven: Setting up the Phone Ports Supplementary services 90 If you have CLIR enabled permanently on your line, you can temporarily disable it with the prefix 1470 in the U.K. and 142 in Ireland. Call Forwarding When enabled, call forwarding automatically transfers incoming calls to another number. This feature is supported in Sweden. It may be supported in other regions. Check with your ISDN service provider for availability.
Chapter Seven: Setting up the Phone Ports Supplementary services 91 Malicious Caller Identification Malicious Caller Identification allows you to register a calling number with your ISDN service provider. This feature requires that Call Hold be supported by your ISDN line. To invoke Malicious Caller Identification 1. While you are on a call, or up to 30 seconds after the malicious caller has hung up, press R, then wait for a dial-tone. 2. Press *39#. 3.
Chapter Seven: Setting up the Phone Ports Supplementary services 92 Drop a party while conference is active During the Three-party Conference Call, you can press R,1 to disconnect the last-connected party and continue talking to the remaining party. Splitting and reconnecting the calling parties During the Three-party Conference Call, you can press R,2 to place the last connected party on hold and talk exclusively with the first-connected party.
Chapter Eight Connecting to a Corporate Network Intranets are an effective way for organizations to share data and resources. The DIVA LAN ISDN Modem makes it easy for branch offices and telecommuters to connect to a corporate Intranet. This chapter explains how to configure the DIVA LAN ISDN Modem to connect with a remote network only. If you need to connect to the Internet and a remote network at the same time, see “Concurrent Internet and Intranet connections” on page 110.
Chapter Eight: Connecting to a Corporate Network Overview 94 Overview This option enables you to connect one or more computers to your corporate LAN for intranet web browsing, e-mail, and file transfer. Generally, this type of connection takes place via a direct, dial-up ISDN link with the corporate LAN.
Chapter Eight: Connecting to a Corporate Network 1. Gather information 1. Gather information Contact your corporate network administrator and record the following information: Item Description ISDN number(s) of corporate network This is the phone number the DIVA LAN ISDN Modem will dial to access the corporate network. A backup number may also exist in case the primary number is busy or unavailable. User name Name the DIVA LAN ISDN Modem will use to log on to the corporate network.
Chapter Eight: Connecting to a Corporate Network 2. Configure the Corporate profile 96 2. Configure the Corporate profile Use the Corporate profile to define the configurations settings for the connection to your corporate network. To configure the Corporate profile 1. Start the Web-based configuration interface and log in. 2. Click Connection profiles. The DIVA LAN ISDN Modem displays the Connection Profiles list page.
Chapter Eight: Connecting to a Corporate Network 2. Configure the Corporate profile 5. Click Connection on the menu bar. The DIVA LAN ISDN Modem displays the Connection parameters page. 6. Set the following parameters: • Telephone number 1: Specify the ISDN phone number of the corporate network. • Backup telephone number 1: Specify the backup number to dial when Telephone number 1 is busy or not available. If the corporate network does not have a backup number, leave this field blank. • Remote X.
Chapter Eight: Connecting to a Corporate Network 2. Configure the Corporate profile • IP address: On some corporate networks, the network administrator will assign a static IP address to the DIVA LAN ISDN Modem. If this is your case, enter the static IP address here. Leave this set to 0.0.0.0 if you want the DIVA LAN ISDN Modem to negotiate its own address when it connects to the network. • Subnet mask: Specify the subnet mask associated with the IP address.
Chapter Eight: Connecting to a Corporate Network 2. Configure the Corporate profile 99 15. Click Routes. The DIVA LAN ISDN Modem displays the Routes page. Edit the fields (if required) so that they are set as follows: 16. Click Save. 17. Click Reset. Your corporate connection is now ready to use. You should be able to send and receive e-mail, share files, or browse any intranet web pages.
Chapter Eight: Connecting to a Corporate Network Using the corporate connection 100 Using the corporate connection The DIVA LAN ISDN Modem automatically dials out and establishes the ISDN link to your corporate network as required. You simply launch the applications you use to do your work, such as a web browser or e-mail program, and you are automatically connected. You can also establish your connections manually, dialing and hanging up connections as you see fit. See page 39 for details.
Chapter Eight: Connecting to a Corporate Network Using the corporate connection 101 Using telephones, fax machines, and modems If your DIVA LAN ISDN Modem has PHONE ports, you can share the ISDN line with your analog devices. Consult Chapter Seven for complete details on setting up your analog devices. Configuring security features The DIVA LAN ISDN Modem provides a wide range of security features.
Chapter Nine Advanced Installations This chapter describes ADVANCED installation scenarios and provides background information on advanced configuration issues like IP filtering and IP routing.
Chapter Nine: Advanced Installations Connection retries 103 Connection retries The connection retry parameter controls how many times the DIVA LAN ISDN Modem attempts to establish a connection using a specific profile. If the profile cannot be connected using either its primary telephone number or backup telephone number, it is disabled, and the DIVA LAN ISDN Modem attempts to connect using a backup profile instead. Once a profile has been disabled, it must be re-enabled before it can be used again.
Chapter Nine: Advanced Installations Installing on an existing LAN 104 To define a backup profile and set the profile restore delay 1. On the Configuration main menu, click Connection Profiles. 2. Click Edit for the profile you want to define a backup profile for. You will see the following page. 3. Choose a Backup profile from the list. 4. Set a value for Profile restore delay. (This value must be greater than 0, if you want to use a backup profile.) 5. Click Finish. 6. Click Save. 7. Click Reset.
Chapter Nine: Advanced Installations Installing on an existing LAN 105 Manual installation Follow these steps to install the DIVA LAN ISDN Modem on a LAN if you are unable to run Modem Monitor on a computer on your network. 1. Determine how IP addresses are assigned on the LAN. • Static: Each computer on your LAN has a fixed address. If this is the case, then determine the IP address and subnet mask that will be assigned to the DIVA LAN ISDN Modem.
Chapter Nine: Advanced Installations Installing on an existing LAN 106 11. Click DHCP. The DIVA LAN ISDN Modem displays the LAN Parameters page. 12. 13. 14. 15. 16. Uncheck the DHCP server enabled option. Click Save. Click Reset. Disconnect your computer from the DIVA LAN ISDN Modem. Connect the DIVA LAN ISDN Modem to the LAN. Do this by connecting any one of the DIVA LAN ISDN Modem’s ETHERNET ports to a port on your LAN hub.
Chapter Nine: Advanced Installations Connecting more than four computers 107 If your LAN has a router If you have a router on your LAN, it is likely configured as the default gateway for your computers. In this case, you will need to configure the routing table on your router to re-direct the appropriate traffic to the DIVA LAN ISDN Modem. And add a route on the DIVA LAN ISDN Modem to direct appropriate traffic to the router.
Chapter Nine: Advanced Installations Creating a virtual private network 108 Creating a virtual private network A virtual private network (VPN) is an interconnection between two networks that uses the PPTP (point-to-point tunneling protocol). By using the Internet to transport data, a VPN can eliminate long distance charges associated with traditional dial-up solutions. And, since PPTP provides a secure connection, network security is not compromised.
Chapter Nine: Advanced Installations Creating a virtual private network 109 8. Click Next. You will see the following dialog box. 9. Enter the IP address or host name of the VPN server. 10. Click Next. You will see the following dialog box. 11. Click Finish to create the new connection. Connecting to the VPN 1. To connect to the VPN, you simply launch the connection you just created with Dial-Up Networking. You will see the following dialog box. 2. Enter your user name and password and click Connect.
Chapter Nine: Advanced Installations Concurrent Internet and Intranet connections 110 3. The DIVA LAN ISDN Modem will automatically establish the link to the Internet and you will see the following Dial-Up Networking dialog box, showing the details of your connection. Note The bps value reported by this dialog box is your LAN Ethernet speed. Your actual connection speed will be either 64 bps or 128 kbps depending on how many B-channels you are using.
Chapter Nine: Advanced Installations IP routes 111 IP routes This section provides background information on why IP routes are needed and explains how to define them. However, before you can understand routing, you must be familiar with IP addressing and how the DIVA LAN ISDN Modem assigns them. About IP addresses IP addresses identify the computers (and other devices) on an IP network. Each address is composed of 32 bits.
Chapter Nine: Advanced Installations IP routes 112 The following diagram shows four computers with addresses assigned by the DIVA LAN ISDN Modem. 192.168.1.5 192.168.1.4 192.168.1.3 192.168.1.2 LAN interface 192.168.1.1 DIVA LAN ISDN Modem B1 B2 ISDN D LINK Ethernet E2 E3 E1 E4/C FAULT POWER DIVA LAN ISDN Modem By default, the DIVA LAN ISDN Modem uses the mask 255.255.255.0 when assigning addresses. This means that the network portion of the address is: 192.168.1.
Chapter Nine: Advanced Installations IP routes 113 In some cases, you may be required to assign a static IP address to a profile. This may occur when connecting to a corporate network. For example: 192.168.1.5 192.168.1.4 192.168.1.3 Internet 192.168.1.2 ISP ISP profile Address dynamically assigned by ISP 192.168.1.1 222.182.22.39 B-channel 201.163.1.
Chapter Nine: Advanced Installations IP routes 114 Why routes are needed Data on an IP network is carried in small packages called datagrams. Each datagram contains the IP address of its source and destination. In order to send datagrams to their proper destination, the DIVA LAN ISDN Modem requires a list of destinations and the addresses that are associated with it. This information is stored in a route. Since more than one route is generally required, they are grouped together in a routing table.
Chapter Nine: Advanced Installations IP routes 115 Multiple connections Consider the following scenario, which features an Internet and Corporate connection, each using one B-channel (PPP): 192.168.1.5 192.168.1.4 192.168.1.3 Internet 192.168.1.2 ISP ISP profile Address negotiated with ISP 192.168.1.1 212.182.22.39 B-channel 201.163.1.
Chapter Nine: Advanced Installations IP routes 116 Routing on the local LAN The DIVA LAN ISDN Modem lets you create your own local area network. In some instances, this network, or the DIVA LAN ISDN Modem itself, will be connected to another network via a bridge or router. Consider this scenario, which adds another LAN to the previously discussed example: 150.150.5.2 150.150.5.3 150.150.5.4 150.150.5.1 192.168.1.4 192.168.1.3 Internet 192.168.1.2 192.168.1.
Chapter Nine: Advanced Installations IP routes 117 The Routing Information Protocol (RIP) RIP permits the DIVA LAN ISDN Modem to automatically discover routes for itself, by listening to routing broadcasts from other networks. If your corporate LAN broadcasts RIP updates, the DIVA LAN ISDN Modem will be able to discover routes to all subnets connected to it.
Chapter Nine: Advanced Installations IP routes • Interface: Choose the name of the profile you want to send the routed data to. The profile you choose should establish a connection to the proper destination so that routing is successful. If you select LAN, data is routed onto the local Ethernet LAN created by the DIVA LAN ISDN Modem. • Metric: Metric determines the weight of a route. If two identical routes exist, then the DIVA LAN ISDN Modem uses the route with the lower metric.
Chapter Nine: Advanced Installations IP filters 119 IP filters IP filtering provides you with the means to implement customized security, usage, and cost control measures. How filtering works Filters are defined in a stack. Up to 8 filters can be combined together to obtain sophisticated results.
Chapter Nine: Advanced Installations IP filters 120 Default filters By default, the DIVA LAN ISDN Modem defines the following three filters for the ISP profile: The first two filters prevent outside access to the web-based configuration interface and the CLI by discarding incoming HTTP and Telnet traffic. When you enable remote management, these filters are deleted. The last filter is required because, by default, any traffic that is not forwarded is discarded when it reaches the bottom of the stack.
Chapter Nine: Advanced Installations IP filters 121 4. Click Filters to display the following page. (If you enabled remote management you will not see the first two filters.) 5. Select the profile you want to define filters for. 6. Click a “+” symbol to insert a new filter. The DIVA LAN ISDN Modem displays the Edit Filters page. 7. Define the settings for the filter and click Done. The following descriptions explain the options that are available.
Chapter Nine: Advanced Installations IP filters 122 Action • Drop: Discard data that matches the filter definition. • Forward: Send data that matches the filter definition to the filter output. Direction • incoming: Data being received by the DIVA LAN ISDN Modem on the ISDN link. • outgoing: Data being sent by the DIVA LAN ISDN Modem on the ISDN link. • all: Both incoming and outgoing.
Chapter Nine: Advanced Installations IP filters 123 • DNS: Domain name system. Filtering DNS datagrams can cause disruptions in the ability to access remote sites. The following options are also available: NFS/RPC, News, Time (NTP), BOOTP, SNMP, ICMP, Ping (ICMP), Ping Reply, ICMP Redir. For a description of these protocols, consult the appropriate RFC at the site www.faqs.org. 8. Activate the filter by clicking the box that appears to the right of the EDIT button. 9. Click Save.
Chapter Nine: Advanced Installations IP filters 124 When done, the filter stack should look like this: Allowing incoming traffic only from a specific network This example shows how to allow the DIVA LAN ISDN Modem to only receive incoming data from a specific network (112.111.212.0) on the Internet. Data from all other networks is dropped. However, outgoing traffic is not affected. This requires defining two filters.
Chapter Nine: Advanced Installations IP filters 125 When done, the filter stack should look like this: Blocking web surfing This example shows how to block computers on the local LAN created by the DIVA LAN ISDN Modem from surfing the web. Web traffic is carried by the HTTP protocol. Therefore, to stop web access, this protocol needs to be dropped for all outgoing traffic. A single filter needs to be defined. Place this filter in the third position in the stack.
Chapter Nine: Advanced Installations When done, the filter stack should look like this: IP filters 126
Chapter Nine: Advanced Installations Making a V.120 connection 127 Making a V.120 connection V.120 was designed to allow non-ISDN devices to communicate with the ISDN network. The DIVA LAN ISDN Modem provides support for V.120, so you can connect with such legacy systems. For example, in many countries around the world, Compuserve offers access to their network over ISDN, using the V.120 protocol. In general, you should use V.120 only when the site you are connecting to requires it. Once the V.
Chapter Nine: Advanced Installations Making a V.120 connection 128 8. Click More. You will see the V.120 Dialing Script page: 9. This page contains a pre-defined script that you can modify for your installation. When the V.120 connection is established, this script is automatically run to complete the log in process. Consult your ISP to determine the sequence of events that occur during the log in process. Then modify this script accordingly.
Chapter Nine: Advanced Installations SecurID support 129 SecurID support When establishing a connection to a SecurID server, a special username and password must be supplied to log on. The server will request this information during authentication. In order to reply to the request, the DIVA LAN ISDN Modem must obtain the log on information from the user that initiated the connection.
Chapter Nine: Advanced Installations To enable SecurID support 1. On the Configuration main menu, click Connection Profiles. 2. Click Edit for the profile you want to enable SecurID support for. 3. Click Authentication on the menu bar. You will see the following page. 4. 5. 6. 7. Check the Use SecurID box. Click Finish. Click Save. Click Reset.
Chapter Ten Other Configuration Tools The DIVA LAN ISDN Modem has four configuration interfaces: Web, CLI, DTMF, and TFTP. For most configuration tasks you should use the Web interface, since it is the easiest and fastest way to change configuration settings. However, in some cases, you may want to take advantage of the other tools described in this chapter.
Chapter Ten: Other Configuration Tools Configuration options 132 Configuration options Local configuration The following diagram illustrates the configuration interfaces that are accessible locally.
Chapter Ten: Other Configuration Tools Web interface 133 Web interface An easy to use interface that provides access to configuration wizards, advanced configuration parameters, and status information. The web interface is discussed in detail in Chapter Four. Prerequisites • Requires Web browser software. • Netscape 3.01 or later • Internet Explorer 4 or later Internet Explorer 4 is included on the DIVA LAN ISDN Modem CD for computers running Windows 95, Windows 98, or NT 4.0 or later. NT 4.
Chapter Ten: Other Configuration Tools TFTP interface 134 3. Check the TFTP server check box. 4. Click Save. 5. Click Reset. Using the command line interface (CLI) For instructions on using the CLI see page 136. Once you have logged into the CLI, enter the following commands to enable TFTP server support: enable tftp server save Uploading/downloading configuration files All configuration settings on the DIVA LAN ISDN Modem are stored in configuration files.
Chapter Ten: Other Configuration Tools DTMF interface 135 Loading new firmware via TFTP To upload new firmware to the DIVA LAN ISDN Modem, use your TFTP client software to transfer the firmware file. For example, under NT, you would issue the following command: tftp -i 192.168.1.1 put NewImageFile image.elm Where: • 192.168.1.1 is the IP address of the DIVA LAN ISDN Modem. • NewImageFile is the name of the most recent DIVA LAN ISDN Modem image file. • image.
Chapter Ten: Other Configuration Tools Command line interface (CLI) 136 Reset to factory defaults #RF# (#73#) Set LAN IP address #IPxxx*xxx*xxx*xxx# (#47xxx*xxx*xxx*xxx#) Example: #47192*168*4*1#. Set LAN IP subnet mask #SMxxx*xxx*xxx*xxx# (#76xxx*xxx*xxx*xxx#) Example: #76255*255*255*0#. Command line interface (CLI) The command line interface provides you with access to all DIVA LAN ISDN Modem parameters. Some advanced parameters are only accessible via this interface.
Chapter Ten: Other Configuration Tools Command line interface (CLI) 137 Establishing a serial connection To establish a serial connection you require the following: • a free serial port on your computer • Asynchronous communications software (use HyperTerminal provided with Windows 95/98/NT) • your computer must be connected to the DIVA LAN ISDN Modem via the supplied serial cable (beige). To establish a serial connection Establish a serial connection as follows: 1.
Chapter Ten: Other Configuration Tools Command line interface (CLI) 138 About configuration context The command line interface identifies the configuration context you are in by changing the prompt. When you first activate the CLI interface you are in the General configuration context, which is identified by a plain prompt (>). All other contexts are identified by a label added to the prompt.
Chapter Ten: Other Configuration Tools Command line interface (CLI) 139 4. The DIVA LAN ISDN Modem warns you that your firmware is about to be erased. Note that all configuration settings are retained, including passwords. Type ‘Y’. This will erase your FLASH memory, do you wish to proceed (y/n)? y 5. When you see the following message, the DIVA LAN ISDN Modem is ready to receive the firmware update. Please start XMODEM transmission of file to be loaded 6.
Appendix A TCP/IP Configuration This appendix provides instructions on how to install and configure TCP/IP for use with the DIVA LAN ISDN Modem.
Appendix A: TCP/IP Configuration Installing and configuring TCP/IP for Windows 95 / 98 141 Installing and configuring TCP/IP for Windows 95 / 98 Installing TCP/IP If TCP/IP is not installed on your computer, install it as follows: 1. On the Start menu, choose Settings, then choose Control Panel. 2. Double-click the Network icon. The Network dialog box appears. 3. Click Add. The Select Network Component Type dialog box appears. 4. Select Protocol and click Add.
Appendix A: TCP/IP Configuration Installing and configuring TCP/IP for Windows 95 / 98 5. Click the IP Address tab. 6. Select Obtain an IP address automatically. This defines your machine as a DHCP client. 7. Click the WINS Configuration tab. 8. Select Use DHCP for WINS Resolution.
Appendix A: TCP/IP Configuration Installing and configuring TCP/IP for Windows 95 / 98 143 9. Click the Gateway tab. 10. Make sure no gateways are defined. 11. Click the DNS Configuration tab. 12. 13. 14. 15. Select Disable DNS. This sets your computer to use the DIVA LAN ISDN Modem as its DNS server. Click OK. Click OK. When prompted, insert the original Windows 95/98 installation CD and enter the drive letter of your CD drive (or use the Browse button to locate your CD drive), then click OK. 16.
Appendix A: TCP/IP Configuration Installing TCP/IP for Windows NT 144 Installing TCP/IP for Windows NT Installing TCP/IP 1. On the Start menu, choose Settings, then choose Control Panel. 2. Double-click the Network icon. The Network dialog box appears. 3. Click the Protocols tab. 4. Click Add. 5. Select TCP/IP protocol as your network protocol. 6. Click OK. 7. Click Yes to use DHCP. 8.
Appendix A: TCP/IP Configuration Configuring TCP/IP on an iMac Set up TCP/IP on an iMac as follows: 1. 2. 3. 4. On the Apple menu, select Control Panels. Select TCP/IP. Set Connect via to Ethernet. Set Configure to Using DHCP Server.
Appendix B Technical Information This appendix provides detailed technical information on the DIVA LAN ISDN Modem.
Appendix B: Technical Information DIVA LAN ISDN Modem indicator lights DIVA LAN ISDN Modem indicator lights The front panel lights show you the status of the DIVA LAN ISDN Modem. ® B1 ISDN B2 D E1 Ethernet E2 E3 FAULT POWER B1, B2 Indicates the status of the B-channels. State Description Green Indicates a data call. Orange Indicates a voice call. Off No call activity on the specified B-channel. Flashing An incoming or outgoing call is being established on the B-channel.
Appendix B: Technical Information DIVA LAN ISDN Modem indicator lights E1, E2, E3, E4 Indicates the status of the four ETHERNET ports. State Description Off There is no device connected to the specified ETHERNET port, or the connected device is not powered on. Flashing Data is being received on the specified ETHERNET port. Steady There is a device connected to the specified ETHERNET port and the link is up. /C Indicates the status of Ethernet collisions in red.
Appendix B: Technical Information DIVA LAN ISDN Modem connectors DIVA LAN ISDN Modem connectors The back panel is where you connect your equipment to the DIVA LAN ISDN Modem. ISDN PHONE 1 2 E4 ETHERNET E3 E2 E1 POWER 12VDC CONSOLE Reset Port Description ISDN Use this RJ-45 port to connect the DIVA LAN ISDN Modem to the ISDN line jack. An RJ-45 to RJ-11 cable is included for this purpose. Phone 1, 2 Use these RJ-11 ports to connect analog devices such as telephones or fax machines.
Appendix B: Technical Information Resetting the DIVA LAN ISDN Modem 150 Resetting the DIVA LAN ISDN Modem The Reset button is located on the back of the DIVA LAN ISDN Modem. ISDN PHONE 1 2 E4 ETHERNET E3 E2 E1 POWER 12VDC CONSOLE Reset Reset button Two reset options are available: Resetting operational settings Use this to activate configuration settings you have made. To reset • Press and release the Reset button quickly.
Appendix B: Technical Information Termination 151 Termination If you are in North America or Australia and you are installing a DIVA LAN ISDN Modem with an S/T interface, you must connect the terminating resistor to ensure the proper operation of your equipment. Determining termination requirements Termination requirements vary depending on the number of devices connected to an external NT1 and the distance between these devices and the NT1.
Appendix C Command Line Reference This appendix provides a description for each CLI command. The commands are grouped according to functionality.
Appendix C: Command Line Reference Notational Conventions Notational Conventions The section uses the following conventions: Syntax Example Description Cancel Boldface type indicates the name of an item (a parameter name, command button, menu option, etc.) you need to select or perform an action on. RESET UPPERCASE TYPE indicates keywords. The actual words can be entered in either uppercase or lowercase. [ /C n ] Items enclosed in square brackets are optional. You can either include them or not.
Appendix C: Command Line Reference Commands Commands For information on: See page: AO/DI 155 Callback 155 Call screening 156 Call thresholds 157 DHCP 157 DNS 160 Ethernet 160 General 161 IP filters 163 IP NAT 166 IP routing 167 IP various 167 ISDN 169 ISDN Access Time 172 LAPD 173 Logging and Mail Trace 173 MLPPP 175 Phone 176 PPP 178 Profiles 181 Q.931 182 RIP 182 SNMP 183 TCP 184 TFTP 184 Time Protocol 185 UDP 185 V.120 185 V.
Appendix C: Command Line Reference AO/DI 155 AO/DI ENABLE AODI AREACODE Valid context: Profile/PPP Enables or disables use of the area code when making an AO/DI call. When enabled, the DIVA LAN ISDN Modem uses the area code when dialing a remote site. When disabled, it does not. DISABLE AODI AREACODE Valid context: Profile/PPP SET AODI DIALPREFIX dialstr Valid context: Profile/PPP Specifies the prefix to dial when making an AO/DI call.
Appendix C: Command Line Reference Call screening 156 number2: USERSPEC only. This is the second number that the server dials when calling back. For example, if you have two ISDN numbers, and you want to establish an MLPPP connection, the server must call in twice, once to establish each channel. SET CALLBACK TIMEOUT seconds Valid context: Profile/PPP Sets the amount of time the DIVA LAN ISDN Modem waits for the server to call back.
Appendix C: Command Line Reference Call thresholds 157 SHOW ISDN SCREENING Valid context: General Displays the ISDN call screening table. When call screening is enabled, an incoming data call is only accepted if its number appears in the call screening table. Call thresholds SET ISDN THRESHOLD intervalDays maxHours maxCalls Valid context: General Limits usage of the ISDN line based on number of calls or time connected during a specified interval. intervalDays: Number of days in the interval.
Appendix C: Command Line Reference DHCP 158 SET DHCP IPRANGE startIpaddress range Valid context: General Defines the pool of addresses the DIVA LAN ISDN Modem uses to assign dynamic addresses from when it is operating as a DHCP server. startIpaddress: Starting address for the pool. This address must be on the same network as the LAN IP address. Default: 192.168.1.2range: Number of addresses in the pool. Range: 1 to 50. Default: 50. Defines the maximum number of addresses in the dynamic DHCP address pool.
Appendix C: Command Line Reference DHCP 159 SHOW DHCP TRACE [memsize [framesize]] Valid context: General Starts or displays an already started DHCP trace for an ISDN channel. memsize: The amount of RAM reserved to store the trace on the DIVA LAN ISDN Modem. Range: 1 to 63 KB . Default: 16 KB framesize: The number of characters to display in each frame. STOP DHCP TRACE Valid context: General Stops an active DHCP trace.
Appendix C: Command Line Reference DNS 160 DNS SET DNS DOMAIN domain Valid context: Profile When DNS relay is enabled, the DIVA LAN ISDN Modem checks each DNS request to see if it matches this name. If so, the DIVA LAN ISDN Modem establishes the connection defined by this profile, and forwards the request. domain: Domain name or * to match any name. Range: Up to 32 characters.
Appendix C: Command Line Reference General 161 STOP ETHERNET TRACE Valid context: General Stops an active Ethernet trace. General MONITOR Valid context: General Invokes monitor mode. Use monitor mode to upload new firmware or to dump system memory for debugging purposes. You can set the DIVA LAN ISDN Modem to automatically invoke monitor mode when a fatal error occurs by issuing the SET ONERROR command. NEXT Valid context: Filter Makes the next IP filter the current context so you can edit it.
Appendix C: Command Line Reference General 162 SAVE [profileName] Valid context: General Saves the current configuration settings to non-volatile memory on the DIVA LAN ISDN Modem. If you do not save your changes, they will be lost when you power-off or reset the DIVA LAN ISDN Modem. VALIDATE Valid context: General Validates the current configuration by running a series of tests. Validate helps you determine if the DIVA LAN ISDN Modem is properly configured.
Appendix C: Command Line Reference IP filters 163 SHOW LED STATUS Valid context: General Displays the current status of the DIVA LAN ISDN Modem LEDs. For example: LED Status B1 On B2 Off D On LINK On E1 Flash E2 Flash E3 Off E4/C *Flash FAULT Off POWER On A * next to an On indicates that the LED color is NOT green. It could be orange or red. SET SYSTEM NAME name Valid context: General Defines the SNMP name of the DIVA LAN ISDN Modem. Enter up to 29 alphanumeric characters.
Appendix C: Command Line Reference IP filters 164 ENABLE FILTER DISABLE FILTER Valid context: Filter/Profile Enables or disables IP filters. In Profile context, this applies to all filters defined for the profile. In Filter context, this applies only to filters defined for the current filter. COPY FILTER filterNumber Valid context: Filter/Profile Copies an existing filter to the current filter. Only available in the filter context. filterNumber: Number of the IP filter to copy.
Appendix C: Command Line Reference IP filters 165 SET UDP DESTINATION lowPort highPort Valid context: Filter Sets the minimum and maximum destination UDP ports for which this filter will process data. lowPort: Minimum UDP port number of data to filter. Range: 0 to highPort. Default 0. highPort: Maximum UDP port number of data to filter. Range lowPort to 65535. Default 65535.
Appendix C: Command Line Reference IP NAT 166 IP NAT ENABLE IP NAT DISABLE IP NAT Valid context: Profile Enables or disables NAT (network address translation) for this profile. NAT allows the DIVA LAN ISDN Modem to use only one IP address when communicating with remote sites via the ISDN port. NAT is enabled by default. SHOW IP NAT Valid context: General Displays the IP NAT table, which contains the settings for all computers on the internal LAN that are visible to the external network.
Appendix C: Command Line Reference IP routing 167 IP routing ADD IP ROUTE Ipaddr maskLen[:metric] [gwAddr] Valid context: Profile Adds a static IP route. Ipaddr: Specifies the IP address of datagrams that should be routed. maskLen: Lets you specify the number of bits that are checked when comparing the address of a datagram to that specified by the lpaddr parameter. Range: 0 to 32. metric:Metric determines the weight of a route.
Appendix C: Command Line Reference IP various 168 SET IP ADDRESS Ipaddr Valid context: Profile Sets the IP address this profile should use in cases when a static address is assigned to the DIVA LAN ISDN Modem by your ISP or network administrator. In most cases, specify 0.0.0.0 to allow dynamic negotiation when the connection is established. Dynamic negotiation is not supported by the LAN profile. SHOW IP ADDRESS Valid context: General Displays the current IP addresses for the DIVA LAN ISDN Modem.
Appendix C: Command Line Reference ISDN 169 MINIMAL: Reduces NetBIOS traffic to a minimum. Does not support Network Neighborhood functions. However, does support the MAP NETWORK option in Windows Explorer and DOS-based networking commands such as net use, net view, and net logon. Most economical solution. NONE: The DIVA LAN ISDN Modem discards all NetBIOS traffic. NetBIOS services are not supported across the ISDN link.
Appendix C: Command Line Reference ISDN 170 ENABLE ISDN ANSWER DISABLE ISDN ANSWER Valid context: General Specifies if the DIVA LAN ISDN Modem will answer incoming ISDN data calls. If disabled, incoming data calls are ignored. This parameter is disabled by default. SET ISDN BILLINTERVAL initialTime recurringTime Valid context: General Allows you to minimize your ISDN charges by controlling the frequency with which the DIVA LAN ISDN Modem will enable and disable an ISDN channel.
Appendix C: Command Line Reference ISDN 171 DETECT ISDN SPID Valid context: General Before you use this command you must define the telephone number for each ISDN channel. The DIVA LAN ISDN Modem uses these telephone numbers to determine the SPID assigned to each channel. SET ISDN SPID channel spid Valid context: General Service Profile Identifiers are defined by your ISDN provider to identifyyour ISDN equipment to the ISDN switch.
Appendix C: Command Line Reference ISDN Access Time 172 ENABLE ISDN DELAY56K {DEFAULT | VALUE delay} Valid context: General An attempt is made to automatically re-establish a data call at 56 kbps if a data call attempt failed at 64 kbps due to network congestion, or if a service or option was not available or not configured. DEFAULT: Immediately try to connect at 56 kbps if a call fails at 64 kbps. In Australia and Japan, do not retry. VALUE delay: Specifies how long to wait before retrying.
Appendix C: Command Line Reference LAPD 173 TIME: Change the setting for starting and ending time. Specify time in hours and minutes, separated by a hyphen. Time must be within the same day 0:00 - 24:00. DIRECTION: Change the setting for direction: Specify IN, OUT, ANY or BLOCK. DELETE ISDN ACCESSTIME index Valid context: General Deletes the settings for an entry in the ISDN ACCESSTIME table. These entries define the times during which ISDN data calls can be made or received.
Appendix C: Command Line Reference Logging and Mail Trace 174 ENABLE LOG MODULE taskName | ALL DISABLE LOG MODULE taskName | ALL Valid context: General Enables or disables the inclusion of firmware module messages in the log file. Each firmware module issues status messages during the course of its operations. Use this command to set which messages are displayed from the log when you issue the SHOW LOG command. taskName: Use module names as shown in SHOW LOG. For example: DHCP, DNS, PPP, IP, IPPP.
Appendix C: Command Line Reference MLPPP 175 MLPPP SET MLPPP LINKUP threshold delay [channel] Valid context: Profile/PPP Sets the conditions that define when the DIVA LAN ISDN Modem brings up an ISDN B-channel. threshold: Percent usage of the current channel. Range: 50 to 100%. Default: 70%. delay: How long usage must stay at threshold before the B-channel is brought up. Range: 1 to 120 sec. Default: 5 sec. channel: ISDN B-channel to bring up. Range: 1 to 2. Default: assign to both B-channels.
Appendix C: Command Line Reference Phone 176 Phone ENABLE PHONE ALTRING channel DISABLE PHONE ALTRING channel Valid context: General If you have two phone numbers assigned to phone port, the DIVA LAN ISDN Modem assigns a distinctive ring to each number. If you ENABLE PHONE ALTRING for a port, the assigned rings are swapped. channel: PHONE port number. Range: 1 to 2. ENABLE PHONE CALLBUMPING DISABLE PHONE CALLBUMPING Valid context: General Enables or disables call bumping.
Appendix C: Command Line Reference Phone 177 SET PHONE FEATUREKEY {CONFERENCE | TRANSFER | DROP | MSGINDICATOR} value Valid context: General Specifies the feature key for analog device calling features. CONFERENCE: Conference call. TRANSFER: Call transfer. DROP: Call drop. MSGINDICATOR: Message waiting indicator. value: 1 to 16383. Defaults are: Conference Call = 60, Call Transfer = 61, Call Drop = 62, Message Waiting Indicator = 63.
Appendix C: Command Line Reference PPP 178 ENABLE PHONE SERVICES channel DISABLE PHONE SERVICES channel Valid context: General Enables or disables support for all supplementary phone services. channel: Channel number. Range: 1 to 2. SET PHONE COUNTRY country Valid context: General Specifies the country in which this phone is being used. Sets the phone to behave as expected in the selected country. country: Code identifying the country in which the phone is being used.
Appendix C: Command Line Reference PPP 179 SET PPP LNAME localName Valid context: Profile/PPP Sets the name that the DIVA LAN ISDN Modem will use when replying to valid authentication requests. For example, when connecting to your ISP, this is the name that is used to log on. Specify 0 to 31 alphanumeric characters (no spaces). SET PPP RNAME remoteName Valid context: Profile/PPP Sets the name the remote user or device must supply when authentication is requested by the DIVA LAN ISDN Modem.
Appendix C: Command Line Reference PPP 180 SET PPP MAXRETRY number [2ndchannel] Valid context: Profile/PPP Sets the maximum number of attempts this profile makes to establish a connection with this profile. When this limit is reached, the DIVA LAN ISDN Modem places the profile in the "failed" state and a backup profile, if defined, is dialed. To automatically reset the profile, use the command SET PPP RESTOREDELAY. To reset the profile manually, dial it or reset the DIVA LAN ISDN Modem.
Appendix C: Command Line Reference Profiles 181 Profiles SET PROFILE NAME name Valid context: Profile Changes the name of the current profile. name: New name for the profile. The name must not contain spaces. ENABLE PROFILE DISABLE PROFILE Valid context: Profile Enables or disables the current profile. SHOW PROFILE [profileName] Valid context: General Displays the configuration settings for all profiles. TEST PROFILE Valid context: Profile/PPP Tests the profile.
Appendix C: Command Line Reference Q.931 Q.931 SHOW Q931 TRACE [memsize [framesize]] Valid context: General Start a Q931 trace, or display one that is already running. memsize: The amount of RAM reserved to store the trace on the DIVA LAN ISDN Modem. Range: 1 to 63 KB . Default: 4 KB framesize: The number of characters to display in each frame. STOP Q931 TRACE Valid context: General Stops a running Q931 trace.
Appendix C: Command Line Reference SNMP 183 SET RIP POLICY {SILENT | PERIODIC} Valid context: Profile Specifies how RIP manages route updates, requests, and responses. SILENT: RIP accepts updates from other systems, but will not respond to requests or send updates. PERIODIC: RIP operates normally: A complete update is sent to all neighbors and all incoming requests are responded to. (LAN only) ADD RIP REJECT ipaddr Valid context: General Adds or deletes an IP address.
Appendix C: Command Line Reference TCP 184 SET SNMP TRAPADDR ipaddr Valid context: General Sets the IP address of the remote station where LAN Manager will send SNMP traps. The DIVA LAN ISDN Modem supports all standard MIB II traps. trapaddr: IP address of remote station in dotted-decimal format. TCP SHOW TCP STATISTICS Valid context: General Displays TCP statistics. SHOW TCP TRACE [memsize [framesize]] Valid context: General Starts or displays a TCP trace.
Appendix C: Command Line Reference Time Protocol 185 Time Protocol SET TIMEPROTOCOL SERVER timeServer Valid context: General Use this command to automatically update the DIVA LAN ISDN Modem internal clock using a time server. timeServer: IP address of the time server. SET TIMEPROTOCOL ZONE timeZoneDiff Valid context: General Specifies the difference between your time zone and Greenwich mean time (GMT) in hours. Range: -12 to 12.
Appendix C: Command Line Reference V.120 186 SET V120 MODE {MULTIFRAME | UNACKNOWLEDGED} Valid context: General V.120 was designed to allow non-ISDN devices to communicate with the ISDN network. The DIVA LAN ISDN Modem provides support for V.120, so you can connect with such legacy systems. For example, in many countries around the world, Compuserve offers access to their network over ISDN, using the V.120 protocol.
Appendix C: Command Line Reference V.120 Scripting 187 SHOW V120 CONFIGURATION Valid context: General Displays V.120 configuration settings for the current profile. SHOW V120 TRACE [memsize [framesize]] Valid context: Profile/PPP Starts or displays an V120 trace. memsize: The amount of RAM reserved to store the trace on the DIVA LAN ISDN Modem. Range: 1 to 63 KB . Default: 16 KB framesize: Number of characters to show for each frame.
Appendix C: Command Line Reference X.25 188 X.25 SET X25 ADDRESS localX25addr Valid context: Profile Sets the X.25 DTE address assigned to the DIVA LAN ISDN Modem. Specify up to 15 digits. localX25addr: DTE address of the device. SET X25 CUD callUserData Valid context: Profile Specifies the call user data the device will include when establishing an X.25 call. callUserData: Call user data as hexidecimal digits separated by commas, colons, or hyphens. Maximum length is 16 bytes.
Appendix C: Command Line Reference X.25 189 SET X25 PACKETSIZE default maximum Valid context: General Sets the default and maximum X.25 packet sizes supported for X.25 communications over the D-channel. default: Default packet size. Range: 64 to 1024 bytes. Default: 128 bytes. maximum: Maximum packet size. Range: Default packet size - 1024 bytes. Default: 256 bytes. SET X25 REMOTE x25addr Valid context: Profile Only required if this profile uses AO/DI. Specifies the remote X.
Appendix D Regulatory Information This appendix provides regulatory information.
Appendix D: Regulatory Information 191 This equipment displays the CE 168 mark to show that it has been tested and found to be in full compliance with the requirements of the Terminal Equipment, EMC and Low Voltage Directives (91/263/EEC, 89/336/EEC and 72/23/EEC, as amended by Directive 93/68/EEC). The CE 168 mark signifies that this product is approved for connection to ISDN within the EU and EEA. Safety Status: TNV-1 No voltages within this equipment exceed SELV voltages.