Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Diagnostics
Page 2-44Conducting Diagnostics
2
It may be necessary to diagnose the switch link in order to troubleshoot problems
on the Lucent I
NTUITY system. Do not diagnose the switch link unless instructed
to do so.
!
CAUTION:
Diagnosing the switch integration card disables all lines associated with the
switch link, including all I
NTUITY AUDIX Voice Messaging lines. Subscribers
calling AUDIX will hear a fast busy signal. Callers sent to AUDIX coverage
will hear ringing with no answer.
Diagnostics Procedure
To diagnose the switch integration card, do the following:
1. Starting at the Lucent I
NTUITY Main menu (Figure 2-1), select
The system displays the Diagnose Switch Link window (Figure 2-38
).
2. Press (Chg-Keys).
3. Press (Diagnose).
The system displays the Test Type menu (Figure 2-39
).
Figure 2-39. Test Type Menu
> Switch Interface Diagnostics
>
Diagnostics
> Customer/Services Administration
F8
F4