Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Diagnostics
Page 2-23Conducting Diagnostics
2
Figure 2-15. Modem Loop-Around Test Window
5. Enter the channel number to be tested. The channel must be RS-232 and
have a modem connected.
The system displays the message
working...
in the upper right corner
of the screen. The system begins the test on the channel with the modem
connected. When the process completes, the system displays the Test
Results screen (Figure 2-14
).
6. If the screen contains a message stating the test completed successfully,
proceed to Step 7
below.
If the screen shows that the test failed, see Chapters 3 and 4 of
I NTUITY
AUDIX Digital Networking Administration,
585-310-533, for information on
modem settings and cabling. In addition, access the Alarm Log enter
NW
as the application, and look for alarms related to networking modems. See
Chapter 1, “Getting Started,” in
Lucent I NTUITY Messaging Solutions
Release 4 Alarms and Log Messages
585-310-566 , for the procedure.
7. Press (Cancel) to exit the screen and return to the Networking
Diagnostics screen (Figure 2-9
).
8. Repeat Steps 2
through 7 for each equipped channel that is RS-232 and
has a modem connected.
Network Loop-Around Test
The network loop-around test checks the data transmission path that connects
the local Lucent I
NTUITY machine with the service office (SO) and the public
network. When a channel is in loop-around mode, the channel cannot exchange
information with remote machines.
Requirements.
This test can only be performed on DCP channels. The test
should be coordinated with the local SO.
F6