Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Diagnostics
Page 2-22Conducting Diagnostics
2
Modem Loop-Around Test
NOTE:
This test does not function with all modems. Before conducting the test,
contact the remote service center and verify that the test works for the
modem.
The modem loop-around test checks the connectivity between the ACCX board
and the modem through a channel configured as RS-232. The test sends a signal
from the ACCX board to the modem and back. Perform this test to make sure the
board and the modem are communicating and that the modem is configured
correctly.
Requirements.
The following requirements are necessary to perform a modem
loop-around test:
■ The channel state must be in a busyout. Check the status of the channel
on the Networking Diagnostics screen. If the channel is not in a busyout
state, see “Busyout and Release Networking Channels
” in this chapter.
■ The channel must be RS-232 with a modem.
■ The channel must be equipped.
Procedure.
To perform a modem loop-around test, do the following:
1. Starting at the Lucent I
NTUITY Main menu (Figure 2-1), select
The system displays the Networking Diagnostics window (Figure 2-9
).
2. Press (Chg-Keys).
3. Press (Diagnose).
The system displays the Networking Diagnostics menu (Figure 2-10
).
4. Select
The system displays the Modem Loop-Around Test window (Figure 2-15
).
> Networking Diagnostics
>
Diagnostics
> Customer/Services Administration
F8
F4
> Modem Loop-Around Test