Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Diagnostics
Page 2-19Conducting Diagnostics
2
Figure 2-12. Test Results Screen for a Remote Connection Test
7. If the screen contains a message stating that the test completed
successfully, continue with Step 8
.
If the screen contains a message stating that the test failed, press
(Cancel) to exit the screen and return to the Networking Diagnostics menu
(Figure 2-10
). See “Network Connections Test” below for the procedure to
determine the reason for the remote connection test failure.
8. Press (Cancel) to exit the screen and return to the Networking
Diagnostics window (Figure 2-9
).
9. Repeat Steps 2
through 8 for each remote machine to be tested.
The network’s abilities to exchange voice messages can also be tested.
I NTUITY
AUDIX Digital Networking Administration,
585-310-533, contains instructions for
exchanging voice messages with test remote subscribers on each remote
machine in the digital network after completing a remote connection test.
Network Connections Test
Use the instructions in this section to test each component of the digital network.
Perform the following tests when a remote connection test fails or when voice
messages cannot be exchanged with remote subscribers.
■ Channel internal loop-around
■ Modem loop-around (if applicable)
■ Network loop-around
One other test may be performed to test or reset the network, the networking
board reset. Do not perform this procedure unless instructed by the remote
service center.
F6
F6