Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Diagnostics
Page 2-11Conducting Audits
2
This audit is performed automatically at 12:10 am. You may want to perform this
audit on demand when alarms (SOFTWARE VP-12) indicate that subscribers
cannot be found, users report message-waiting light problems, or the system
was shutdown improperly causing databases to become unsynchronized.
Platform User Database Audit Procedure
To perform this audit on demand, do the following:
1. Starting at the Lucent I
NTUITY Main menu (Figure 2-1), select
The system displays the Database Audit menu (Figure 2-4
).
2. Make sure the cursor is on
Platform User Database Audit
.
3. Press (Chg-Keys).
4. Press (Run Audit).
The system displays the Confirm Audit screen (Figure 2-5
).
5. Press
y
to confirm that you want to run the audit.
NOTE:
The audit takes approximately 60 minutes, depending on the
system’s load and may degrade service.
6. Press (Chg-Keys).
7. Press (View_Res).
If the audit is successful, the system displays the following message:
Station Manager Subscriber Audit is successfully done.
If the audit terminates before completion, the system displays the
following message:
Station Manager Subscriber Audit is terminated because
of <reason>.
If the Audit Fails
The audit could have prematurely terminated because of problems in the
application with which it was synchronizing. For example, if a database could not
be opened or the package is down the audit will prematurely terminate. Follow
the repair actions for any active alarms as appropriate. See “Accessing the
Alarm Log” in Chapter 1, “Getting Started,” in
Lucent I NTUITY Messaging
Solutions Release 4 Alarms and Log Messages
585-310-566 , for the procedure.
> Database Audits
> Customer/Services Administration
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