Instruction manual

INTUITY Messaging Solutions Release 4

MAP/5P Maintenance

585-310-186

Issue 3

October 1997

Diagnostics

Page 2-2Conducting Audits

Conducting Audits

You can conduct audits on:

■ Voice messaging databases

■ Networking databases

Auditing Voice Messaging Databases

During normal operation the Lucent INTUITY system databases work

independently under the direction of a set of software managers. These

managers, in tandem with hardware and firmware managers, allow the files,

databases, and system hardware to work together.

Because databases are handled separately, it is possible for different databases

to contain conflicting information. For example, if a subscriber is removed from

NTUITY AUDIX® Voice Messaging, other databases may contain messages

addressed to that subscriber. In addition, mailing lists that include the deleted

subscriber’s name could still exist.

To reconcile possible conflicts among databases, software programs called

audits run automatically to check for inconsistencies. Audits can also be run on

demand by you.

Voice Messaging Database Audit Types

Table 2-1 lists the types of voice messaging database audits.

Table 2-1. INTUITY AUDIX Voice Messaging Database Audits

Audit Function Frequency

Mailboxes Checks and deletes old messages and log-in

announcements

Daily

Clears broadcast-deleted messages from subscriber

mailboxes

Daily

Verifies that Lucent I

NTUITY MWL status matches with the

switch’s MWL status for each subscriber

Daily

Checks for valid mailbox structure Weekly

Makes space-accounting corrections on a per-subscriber

and system basis

Weekly

Checks for valid message subscriber IDs Weekly

Continued on next page