Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Troubleshooting
Page 1-23Troubleshooting Defective Blocks on Hard Disk Drives
1
System with Remote Maintenance Circuit Card
Displays SCSI Disk Failure Message after POST
If, after completing the POST and memory test, the system stalls and displays
messages indicating a remote maintenance circuit card and SCSI hard disk drive
failure see the troubleshooting procedures in Table 1-22
.
Troubleshooting Defective Blocks on
Hard Disk Drives
It is not always necessary to replace a hard disk drive with defective blocks. If
the defective blocks do not affect the overall system performance it is not
necessary to replace the hard disk drive. Monitor the system performance prior
to replacing a hard disk drive.
Table 1-22.
System with Remote Maintenance Circuit Card
Displays SCSI Disk Failure Message after POST
Possible Cause Check/See Probable Fix
The remote maintenance
circuit card address is set
to C000-CFFF.
Check the remote
maintenance circuit card
address.
1. Place the BEE selector
switch in the off position.
2. Shut down the system.
3. Reboot the system.
4. Set the remote
maintenance circuit
card address to
DC000-DCFFF.
5. Place the BEE selector
switch in the on position.
6. Stop the voice system.
7. Start the voice system.
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