Instruction manual

INTUITY Messaging Solutions Release 4

MAP/5P Maintenance

585-310-186

Issue 3

October 1997

Troubleshooting

Page 1-19Hard Disk Drive Access Troubleshooting

No Ident-Strings Are Displayed During Boot

Procedure

If the system does not display ident-strings during the boot procedure see the

troubleshooting procedures in Table 1-18

NOTE:

Once the system has tried to access the SCSI devices it will try to access

Hard Disk Drive 0. If the system displays the UNIX logo, Hard Disk Drive 0

has been successfully accessed.

Table 1-18. Are Displayed During Boot Procedure

Possible Cause Check/See Probable Fix

The SCSI Bus cable is not

connected properly to the

P5 120 MHz CPU circuit

card.

Check the SCSI cable

connection to the circuit

card.

1. Correct the SCSI cable

connection to the circuit

card.

2. Reboot the system.

A pin on the SCSI Bus

cable connection to the P5

120 MHz CPU circuit card

is broken or bent.

Check the pins on the P5

120 MHz circuit card by

doing the following:

1. Remove the SCSI Bus

cable.

2. Check the pins on the

circuit card.

1. If a pin is bent,

straighten the pin.

If a pin is broken,

replace the circuit card.

2. Reboot the system.

Continued on next page