Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Contents
Page iv
■ Optional Features Not Working 1-9
■ System Memory Test Fails 1-9
■ The Keyboard Is Not Operating 1-10
■ Monitor Is Not Operating 1-10
■ Tip/Ring Circuit Card Is Not
Recognized by the Lucent INTUITY System 1-11
■ The Printer Is Not Operating 1-12
■ Hard Disk Drive Access
Troubleshooting 1-13
The System Displays No Boot Device Available
Message with Ident-Strings 1-13
The System Displays SCSI Target 0 LUN 0 Not
Found Message with Several Additional
Messages 1-16
The System Displays SCSI Target 0 LUN 0 Not
Found Message and Stalls 1-18
No Ident-Strings Are Displayed During Boot
Procedure 1-19
The System Displays Failure to Load MIP, SIP, or
vfs_mount Message 1-20
A Working System Displays WARNING Disk
Drive HA0 TC0 LUX - Check Condition Message 1-21
The System Is Up But Not Fully Operational or Is
Unpredictable 1-22
System with Remote Maintenance Circuit Card
Displays SCSI Disk Failure Message after POST 1-23
■ Troubleshooting Defective Blocks on
Hard Disk Drives 1-23
2 Diagnostics 2-1
■ Overview 2-1
■ Purpose 2-1
■ Conducting Audits 2-2
Auditing Voice Messaging Databases 2-2
Auditing Networking Databases 2-8
■ Conducting Diagnostics 2-13
AMIS Analog Networking Diagnostics 2-13
INTUITY AUDIX Digital Networking Diagnostics 2-16
Performing a Network Snapshot 2-30
Multi-Port Serial Card Diagnostics 2-31