Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance
585-310-186
Issue 3
October 1997
Glossary
Page GL-25
remote maintenance
The ability of Lucent personnel to interact with a remote computer through a telephone line or LAN
connection to perform diagnostics and some system repairs. See also
remote service center
.
remote network
A network in which the systems are integrated with more than one switch.
remote service center
A Lucent or Lucent-certified organization that provides remote support to Lucent I
NTUITY custom-
ers. Depending upon the terms of the maintenance contract, your remote service center may be
notified of all major and minor alarms and have the ability to remotely log in to your system and
remedy problems. See also
remote maintenance.
remote terminal
A terminal connected to a computer over a telephone line.
remote users
INTUITY AUDIX users whose mailboxes reside on a remote INTUITY AUDIX Digital Networking
machine.
REN
See
ringer equivalence number
.
reply loop escape
An I
NTUITY AUDIX feature that allows a user the option of continuing to respond to a message after
trying to reply to a nonuser message.
reply to sender
An I
NTUITY AUDIX feature that allows users to immediately place a call to the originator of an incom-
ing message if that person is in the switch’s dial plan.
request to send (RTS)
One of the control signals on an EIA-232 connector that places the modem in the originate mode
so that it can begin to send.
restart
1. A Lucent INTUITY feature that allows INTUITY AUDIX users who have reached the system through
the call answer feature to access their own mailboxes by entering the (Restart) command.
This feature is especially useful for long-distance calls or for users who want to access the Lucent
I
NTUITY system when all the ports are busy. 2. The reinitialization of certain software, for example,
restarting
the messaging system.
restore
The process of recovering lost or damaged files by retrieving them from available back-up tapes,
floppy diskette, or another disk device.
retention time
The amount of time messages are saved on disk before being automatically deleted from a user’s
mailbox.
reusable upgrade kit (RUK)
A package shipped to the customer’s site prior to an upgrade that contains materials the techni-
cian needs to complete the installation. This package includes an A/B switch box, a keyboard, a
25-foot coaxial cable, two T adapters, and terminations to a LAN circuit card. It remains the prop-
erty of Lucent once the installation is finished.
*
R