Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Glossary
Page GL-6
callback number
In AMIS analog networking, the telephone number transmitted to the recipient machine to be used
in returning messages that cannot be delivered.
call classification analysis (CCA)
A process that enables application designers to use information available within the system to
classify the disposition of originated and transferred calls.
call coverage
A switch feature that defines a preselected path for calls to follow if the first (or second) coverage
points are not answered. The Lucent I
NTUITY system can be placed at the end of a coverage path
to handle redirected calls through call coverage, send all calls, go to cover, etc.
call data handler process (CDH)
A software process that accumulates generic call statistics and application events.
call detail recording (CDR)
A switch feature that uses software and hardware to record call data. See also
call detail recording
utility
.
call detail recording utility (CDRU)
Applications software that collects, stores, optionally filters, and outputs call detail records for
direct or polled output to peripheral devices. See also call detail recording .
call delivery
See
message delivery .
call-distribution group
The set of analog port cards on the switch that connects switch users to the Lucent I
NTUITY system
by distributing new calls to idle ports. This group (or split) is called automatic call distribution
(ACD) on System 85, Generic 2, and Generic 3 and uniform call distribution (UCD) on System 75,
Generic 1, and Generic 3. See also
automatic call distribution and uniform call distribution .
call management system (CMS)
An inbound call distribution and management reporting package.
called tone (CED tone)
The distinctive tone generated by a fax endpoint when it answers a call (a constant 2100-Hz tone).
called subscriber information (CSI)
The identifier for the answering fax endpoint. This identifier is sent in the T.30 protocol and is gen-
erally the telephone number of the fax endpoint.
calling tone (CNG tone)
The distinctive tone generated by a fax endpoint when placing a call (a constant 1100-Hz tone that
is on for 1/2 second, off for 3 seconds).
call vectoring
A System 85 R2V4, Generic 2, and Generic 3 feature that uses a vector (switch program) to allow
a switch administrator to customize the behavior of calls sent to an automatic call distribution
(ACD) group.
card cage
An area within the Lucent I
NTUITY hardware platform that contains and secures all of the standard
and optional circuit cards used in the system.