Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Troubleshooting
Page 1-15Hard Disk Drive Access Troubleshooting
1
Hard Disk Drive 0 has been
corrupted and the system
can not access the boot
image.
Check the status of Hard
Disk Drive 0.
1. If the system has a
remote maintenance
circuit card diagnose
the hard disk drive and
replace if necessary.
2. If the system is mirrored,
boot off of the backup
hard disk drive.
3. If the system did not
boot perform the
following steps:
a. Perform a surface
analysis on both
Hard Disk Drive 0
and its backup hard
disk drive.
b. If the surface
analysis indicates
either hard disk drive
must be replaced,
replace the disk.
4. If the system is not
mirrored complete the
following steps:
a. Perform a surface
analysis.
b. If the surface
analysis indicates the
hard disk drive must
be replaced, replace
the disk.
c. If the surface
analysis does not
indicate that the disk
should be replaced,
reload the system.
Table 1-15. The System Displays No Boot Device Available Message with Ident-Strings
— Continued
Possible Cause Check/See Probable Fix
Continued on next page