Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Troubleshooting
Page 1-13Hard Disk Drive Access Troubleshooting
1
Hard Disk Drive Access
Troubleshooting
In the event of a SCSI Bus cable or hard disk drive failure the system will stall
during the boot procedure. When the system stalls it will display one of several
messages.
The System Displays No Boot Device Available
Message with Ident-Strings
If the system displays the following message along with one or more SCSI device
ident-strings see the troubleshooting procedures in Table 1-15
.
SCSI target 0 LUN 0 not found
Target-LUN x-0.....
....
Target-LUN y-0....
No boot device available
Strike F1 to retry boot, F2 for setup utility
Table 1-15. The System Displays No Boot Device Available Message with Ident-Strings
Possible Cause Check/See Probable Fix
Insufficient power voltages. Check the power supply
output voltage.
1. If the power voltage is
not 5V, replace the
power supply.
2. Reboot the system.
The power cable is not
properly attached to Hard
Disk Drive 0.
Check the Hard Disk Drive
0 power cable connection.
1. Correct the power
cable connection to
Hard Disk Drive 0.
2. Reboot the system.
The SCSI Bus cable is not
properly attached to Hard
Disk Drive 0.
Check the Hard Disk Drive
0 SCSI Bus cable
connection.
1. Correct the SCSI Bus
cable connection to
Hard Disk Drive 0.
2. Reboot the system.
The SCSI Bus cable is
defective.
Check the SCSI Bus cable. 1. Replace the SCSI Bus
cable.
2. Reboot the system.
Continued on next page