Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Contents
Page iii
Contents
Contents iii
About This Book xi
■ Purpose xi
■ Intended Audiences xi
■ Release History xi
■ How to Use This Book xii
For Troubleshooting Information xii
For Diagnostic Information xii
For Common System Procedures xii
For Hardware Information xii
For Software Information xii
■ Conventions Used in This Book xiii
Terminology xiii
Terminal Keys xvi
Screen Displays xvi
Other Typography xvii
Safety and Security Alert Labels xviii
■ Trademarks and Service Marks xviii
■ Related Resources xx
Documentation xx
Training xxi
■ How to Comment on This Book xxi
1 Troubleshooting 1-1
■ Overview 1-1
■ Purpose 1-1
■ Modem Does Not Answer 1-2
■ The Tape Backup Alarm Is Activated Daily at 3:00 A.M. 1-3
■ The DCIU Link Is Not Functioning 1-4
■ The Voice Ports Are Answering in Standalone Mode 1-5
■ DCS AUDIX® Does Not Work 1-6
■ Cannot Assign Voice Ports 1-7
■ System Will Not Outcall 1-7
■ System Will Not Boot 1-8