Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Troubleshooting
Page 1-7Cannot Assign Voice Ports
1
Cannot Assign Voice Ports
System Will Not Outcall
Table 1-6. Cannot Assign Voice Ports
Possible Cause Check/See Probable Fix
Additional port activation
has not been purchased by
the customer.
Verify number of ports
purchased by the
customer. Access
Customer/Services
Administration from the
Lucent I
NTUITY
Administration menu.
Access the Feature
Options screen and see the
voice_ports line.
Refer the customer to sales
personnel.
Continued on next page
Table 1-7. System Will Not Outcall
Possible Cause Check/See Probable Fix
The voice port translations
are incorrect for trunk
access.
Check the voice port
translations for the FRL and
access.
Correct the voice port
translations.
Continued on next page