Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Troubleshooting
Page 1-4The DCIU Link Is Not Functioning
1
The DCIU Link Is Not Functioning
Table 1-3. The DCIU Link Is Not Functioning
Possible Cause Check/See Probable Fix
The DCIU Link is not
assigned properly.
Check the administrator’s
log for translation error
entries.
Check the assignment
parameters in the
installation manual for both
the switch and the Lucent
I
NTUITY system.
Reassign the DCIU Link.
The assigned node number
is not correct.
System 85 and G2 See
procedure 275, word 3,
field 8.
Change the Lucent I
NTUITY
node setting to match the
switch setting.
If the node number listed in
the Lucent I
NTUITY system
is above 20 escalate to tier
3.
DEFINITY® G1 See the
Display Dial Plan.
If UDP is off then the
correct node number is 1.
If UDP is on, then see page
two and determine the
correct node number from
the RNX field. If this field is
blank then escalate to tier
3.
Change the Lucent I
NTUITY
node number to match the
switch.
DEFINITY G3 See the
Display Dial Plan page one.
Change the Lucent I
NTUITY
node setting to match the
switch setting.
If the node number listed in
the Lucent I
NTUITY system
is above 20 escalate to tier
3.
Incorrect link connections Check for proper
connections.
Adjust the connections as
needed.
Continued on next page