Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Troubleshooting
Page 1-3The Tape Backup Alarm Is Activated Daily at 3:00 A.M.
1
The Tape Backup Alarm Is Activated
Daily at 3:00 A.M.
Table 1-2. The Tape Backup Alarm Is Activated Daily at 3:00 A.M.
Possible Cause Check/See Probable Fix
The tape is not in the drive Check the position of the
tape in the drive.
Position the tape correctly.
The tape is write protected. Check the read/write dial
on the tape.
Place the read/write dial in
the “not safe” position. The
small dial on the front of the
tape should be in the
horizontal position.
The tape is not compatible
with the drive.
Check the type of tape in
the drive.
All tapes created in a
2-Gbyte tape drive can be
read by a 525-Mbyte tape
drive. The only tapes,
created in a 525-Mbyte
tape drive, which can be
read by a 2-Gbyte tape
drive, are Lucent I
NTUITY
system backup tapes.
Replace the tape with a
compatible tape.
The tape is not formatted. Check the format status. Format the tape. See
‘‘Formatting Cartridge
Ta p e s ’’ , in Chapter 3,
‘‘Common System
Procedures’’ for the
procedure.
The tape drive is not
working correctly.
Check the operation of the
tape drive during a
backup. If the tape drive is
spinning but there is no
processor time being
allotted to the cpio
process, the tape drive is
not working correctly.
Replace the tape drive. See
‘‘Cartridge Tape Drive
Replacement’’, in Chapter
7, ‘‘Replacing Other
Components’’ for the
procedure.
Continued on next page