Instruction manual

INTUITY Messaging Solutions Release 4
MAP/5P Maintenance 585-310-186
Issue 3
October 1997
Diagnostics
Page 2-55Conducting Diagnostics
2
To see the statistics for the LAN card, examine the data for the line beginning
with “sme00.” When the data on this screen indicates problems with the network,
contact the customer LAN administrator.
Voice Port Diagnostics
To diagnose a voice port without removing the voice card from service, do the
following:
Table 2-5. Fields on Packet Statistics Screen
Field Description
Name
The name of the interface. The LAN card is “sme00.” An asterisk
(*) in the field indicates that the interface is not enabled.
Mtu
The maximum transmission unit in bytes. This field indicates the
longest packet that can be transmitted without needing to be split.
Network
The network to which the interface provides access. For the LAN
card (sme00), the value for this field is always “none.”
Address
The IP address assigned to this interface. For the LAN card
(sme00), the value for this field is always “none.”
Ipkts
The number of packets received over the network since the
Lucent I
NTUITY system was turned on.
Ierrs
The number of damaged packets received. A value for this field
greater than 10% of the packets received (Ipkts) indicates that the
network is too busy and performance is slow.
Opkts
The number of packets sent over the network since the Lucent
I
NTUITY system was turned on.
Oerrs
The number of packets damaged while being sent. A value for this
field greater than 10% of the packets sent (Opkts) indicates that
the network is too busy and performance is slow.
Collis
The number of collisions occurring on the network. A collision
occurs when two machines on the network attempt to transmit a
packet at the same time. Packets will be sent again; however, too
many collisions can slow down the network. A value for this field
greater than 10% of the packets sent (Opkts) indicates that the
network is too busy and performance is slow.